Protecting Telephone Based Payment Card Data – what you need to know

The PCI Security Standards Council has refreshed its guidance to help organisations assess and manage telephone payment risks. We have created an eBook in summary of the latest updates to provide an ...

Is your contact centre bleeding? Why older DTMF deployments may be leaving the back door ajar

n consumer research we conducted in late 2018, we found that almost half of consumers questioned had already experienced a compromise of their personal data. Given these results, data security is becoming ...