The CNP Fraud Imperative

Whether it's online shopping, loyalty and payment apps, or newfangled voice commerce, innovation is the name of the game in 2021. Unfortunately, fraudsters got the memo. Card-Not-Present (CNP) fraud could jump 16% ...

Strong Customer Authentication: How Will it Affect Merchants?

While it?s tempting for merchants to view SCA requirements as inconvenient, the new requirements is an opportunity to transform the online shopping experience. Merchants that adopt 3D Secure 2.0 will now be ...

The Top Five Things to do to Prepare Your Contact Center for the California Consumer Privacy Act

The California Consumer Privacy Act will take effect on January 1, 2020, giving Californian consumers more control over how their data is handled and shared, and the right to take action when ...

Protecting Telephone Based Payment Card Data – what you need to know

The PCI Security Standards Council has refreshed its guidance to help organisations assess and manage telephone payment risks. We have created an eBook in summary of the latest updates to provide an ...

Fraud the Facts

UK Finance's annual ‘Fraud the Facts’ report aims to reveal the extent of the fraud detection and prevention challenge facing organisations today. PCI Pal's advice in response to the findings surrounding Cardholder-Not-Present ...

Cybercrime Results Are In and The Winner Is?

If cybercrime were a legitimate business, it might be one stock market enthusiasts would consider investing in. Or at least that is what the data from 2018 indicates with growth in fraud ...

Fighting Holiday Fraud: Lessons from Black Friday/Cyber Monday

Think you know what to be on guard for when it comes to Black Friday and Cyber Monday shopping fraud? The latest statistics may surprise you--and help prepare you to fight fraud ...

3D Secure 2.0: Be Ready to Make It Work to Your Advantage

EMV 3-D Secure (aka, ?3-D Secure 2.0?) is about to become a reality, bringing with it a frictionless consumer experience and the technology for more secure transactions. That?s good news if you?re ...

3D Secure 2.0: What the Protocol Means for Merchants

3D Secure 2.0 promises to eliminate many of the customer experience issues that plagued early implementations of the original protocol and deliver better fraud detection. However, many merchants are still hesitant to ...