customer support

How Fast and Secure Customer Support Relies on Internet Privacy Tools

| | customer support, internet privacy, remote support, secure support, VPN
Discover how free VPNs enhance customer support speed, privacy, and trust by securing user connections and ensuring smooth, safe service interactions ...
SSOJet - Enterprise SSO & Identity Solutions
Why CRMs Like Salesforce Are Supply-Chain Targets (Palo Alto Breach) #podcast

Salesforce Under Fire: The Salesloft Drift Supply-Chain Breach

| | API vulnerability, customer support, Cyber Security, cyber threat, Cyber-attack, Cybersecurity, Data breach, Data Privacy, data retention, Digital Privacy, drift, Episodes, google, Incident Response, Information Security, Infosec, integration, notification, Palo Alto Networks, Podcast, Podcasts, Privacy, SaaS, Salesforce, Salesloft, security, Security Recommendations, social engineering, supply chain, technology, Tenable, Third Party Risk, Weekly Edition
In this episode, we discuss a recent significant cyber attack where Palo Alto Networks experienced a data breach through their Salesforce environment due to a compromised SalesLoft drift integration. Throughout the discussion, ...
Shared Security Podcast
73 NPS—How to Get a High Net Promoter Score in Bot Protection

73 NPS—How to Get a High Net Promoter Score in Bot Protection

| | bot detection, bot management, bot protection, Customer Success, customer support, learning center, NPS, Products, security
DataDome's high NPS (mentioned in The Forrester Wave: Bot Management, Q2 2022) is 73—far above the industry average of 41. Learn why ...
Blog – DataDome

5 Signs it’s Time to Change Your Vulnerability Management Solution

| | Blog, Comprehensive Vulnerability Management, customer support, easy of use, vulnerability scanning
The post 5 Signs it’s Time to Change Your Vulnerability Management Solution appeared first on Digital Defense, Inc ...
Digital Defense, Inc.
Personalized Customer Support that Garners a Personalized Thank You

Personalized Customer Support that Garners a Personalized Thank You

| | Application Security, Customer Success, customer support, technical support, waf, Web Application Firewall
In my two-plus years as a Technical Support Engineer at Imperva, I’ve handled a wide variety of customer cases. And I’ve had the satisfaction of helping resolve them quickly and successfully. But ...
Blog