contact centre
How can utilities companies meet the PCI Compliance challenge?
According to Energy UK, around 5.8 million households in the UK switched to another electricity supplier in 2018 – a reportedly record figure. Providing a high quality customer experience in the utilities ...
PCI Pal Continues Global Momentum with New Company Appointments
PCI Pal, the secure payments provider to contact centres, announced that Darren Gill has been promoted to Chief Revenue Officer (CRO) and César Branco has relocated to the US and takes up ...
PCI Pal announced as 2019 Cyber Security Awards finalist
PCI Pal, the secure payments provider to contact centres, is pleased to announce it has been selected as finalists in the Innovative Product of the Year- Cloud Based category of the 2019 ...
De-scoping the contact center mitigates staff security threat
Sorry, this entry is only available in American English. For the sake of viewer convenience, the content is shown below in the alternative language. You may click the link to switch the ...
The latest: March event roundup
March has been a busy month for events for our teams in the UK and US. Here’s a recap of two key exhibitions on either side of the Atlantic. On March 18th, ...
