Editorial Team

LogonBox Journal

The year 2020 has seen a sea of change: aside from the obvious health concerns and financial impacts, COVID-19 has[…] The post Running a Service Desk with the New Hybrid Workforce appeared first on LogonBox Journal ... Read More

With IT and technological advancements being the driving force behind company and customer interaction, IT is a serious business and[…] The post 5-Ways to cut IT service desk costs appeared first on LogonBox Journal ... Read More

A survey by Zendesk highlighted that before reaching out to support channels, 81% of respondents try to take care of[…] The post Reducing ticket volume with self-service portals appeared first on LogonBox Journal ... Read More

The Need for Remote Working Q2 2020 changed everything for almost everyone on the planet, and brought businesses to their[…] The post LogonBox Free WireGuard VPN Virtual Appliance appeared first on LogonBox Journal ... Read More

The disruption caused by Covid-19 has created a massive shift in priorities for almost everybody on the planet. Businesses are[…] The post 5 Cybersecurity Essentials for IT Managers in a Time of Remote Working appeared first on LogonBox Journal ... Read More

Every day, people and businesses rely on our services to keep the workforce productive. But in times like these, it’s[…] The post How to Support Remote Workers During the Coronavirus Crisis [COVID-19] appeared first on LogonBox Journal ... Read More

When a data breach occurs, the loss of personally identifiable information can be very costly not only as an inconvenience[…] The post The Easy Way to HIPAA Compliant Password Security appeared first on LogonBox Journal ... Read More

Password reset accounts for the highest number of tickets helpdesk staff deal with; managed service providers (MSP) live and die[…] The post Eliminate Password Reset Tickets to Increase Profits appeared first on LogonBox Journal ... Read More