Reducing ticket volume with self-service portals
A survey by Zendesk highlighted that before reaching out to support channels, 81% of respondents try to take care of[…] The post Reducing ticket volume with self-service portals appeared first on LogonBox Journal ... Read More
LogonBox Free WireGuard VPN Virtual Appliance
The Need for Remote Working Q2 2020 changed everything for almost everyone on the planet, and brought businesses to their[…] The post LogonBox Free WireGuard VPN Virtual Appliance appeared first on LogonBox Journal ... Read More
5 Cybersecurity Essentials for IT Managers in a Time of Remote Working
The disruption caused by Covid-19 has created a massive shift in priorities for almost everybody on the planet. Businesses are[…] The post 5 Cybersecurity Essentials for IT Managers in a Time of Remote Working appeared first on LogonBox Journal ... Read More
How to Support Remote Workers During the Coronavirus Crisis [COVID-19]
Every day, people and businesses rely on our services to keep the workforce productive. But in times like these, it’s[…] The post How to Support Remote Workers During the Coronavirus Crisis [COVID-19] appeared first on LogonBox Journal ... Read More
The Easy Way to HIPAA Compliant Password Security
When a data breach occurs, the loss of personally identifiable information can be very costly not only as an inconvenience[…] The post The Easy Way to HIPAA Compliant Password Security appeared first on LogonBox Journal ... Read More
Eliminate Password Reset Tickets to Increase Profits
Password reset accounts for the highest number of tickets helpdesk staff deal with; managed service providers (MSP) live and die[…] The post Eliminate Password Reset Tickets to Increase Profits appeared first on LogonBox Journal ... Read More
