Akamai’s Technical Enablement and Education Team, Part of the Global Services and Support Organization, Wins 2020 Chief Learning Officer Magazine Gold Award

On October 2020, the Akamai Technical Enablement and Education (TE&E) Team — responsible for creating product-training certifications for employees (Global Services and Support [GSS]), customers (Akamai University), and channel partners (Advanced Partner Enablement) — won its second industry award for program design, functionality, and impact.

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The winners are listed here.

Chief Learning Officer Magazine describes its awards program by saying: 

“Since 2003, the Learning in Practice Awards have recognized learning leaders who demonstrate excellence in the design and delivery of workforce learning and development programs. They do so through a combination of qualities including leadership, vision, business acumen and strategic alignment.

Awards were given in two broad categories: those for practitioner and those for provider. Practitioner awards are split into two divisions: Division 1 for organizations with 10,000 employees or more, and Division 2 for organizations with less than 10,000 employees.”

Akamai’s Involvement

Chief Learning Officer Magazine awarded Akamai’s TE&E team and GSS organization a gold medal in the Business Impact’ category for their Technical Mastery program. Among four other nominees, TE&E took top billing in the category and division.

Technical Mastery is GSS’s technical-product certification program, ensuring that GSS solutions architects, engagement managers, technical project managers, technical support engineers, and others are knowledgeable, and proficient in a  hands-on manner with the products and solutions sold by Akamai. Each technical-product certification is designed with input from subject matter experts from the various GSS organizations to ensure the thoroughness of each training program and certification, as well as credibility to the field. The Technical Mastery program also builds proficient and credible instructors for Akamai’s “for pay” customer enablement program: Akamai University.


About Akamai Technologies, Inc.

Akamai secures and delivers digital experiences for the world’s largest companies. Akamai’s intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps, and experiences closer to users than anyone — and attacks and threats far away. Akamai’s portfolio of edge security, web and mobile performance, enterprise access, and video delivery solutions are supported by unmatched customer service, analytics, and 24/7/365 monitoring. To learn why the world’s top brands trust Akamai, visit, or @Akamai on Twitter. You can find our global contact information at

About Chief Learning Officer

Chief Learning Officer is dedicated to being a digital platform and vehicle for C-suite and senior-level learning and development professionals to connect and advance in the profession and their personal careers.

*** This is a Security Bloggers Network syndicated blog from The Akamai Blog authored by Andrew Heifetz. Read the original post at: