customer support

73 NPS—How to Get a High Net Promoter Score in Bot Protection

73 NPS—How to Get a High Net Promoter Score in Bot Protection

| | bot detection, bot management, bot protection, Customer Success, customer support, learning center, NPS, Products, security
DataDome's high NPS (mentioned in The Forrester Wave: Bot Management, Q2 2022) is 73—far above the industry average of 41. Learn why ...
Blog – DataDome

5 Signs it’s Time to Change Your Vulnerability Management Solution

| | Blog, Comprehensive Vulnerability Management, customer support, easy of use, vulnerability scanning
The post 5 Signs it’s Time to Change Your Vulnerability Management Solution appeared first on Digital Defense, Inc ...
Digital Defense, Inc.
Personalized Customer Support that Garners a Personalized Thank You

Personalized Customer Support that Garners a Personalized Thank You

| | Application Security, Customer Success, customer support, technical support, waf, Web Application Firewall
In my two-plus years as a Technical Support Engineer at Imperva, I’ve handled a wide variety of customer cases. And I’ve had the satisfaction of helping resolve them quickly and successfully. But ...
Blog