Compared to other technologies, speech recognition has been around for a long time. Voice-controlled cars and robots featured in 1960’s sci-fi shows and built high hopes and predictions about how speech command driven gadgets would become the norm in the exciting future of the year 2000.  IBM had developed many ... Read More

PCI Pal has announced the formation of the company’s first Advisory Committee, with Neira Jones as the committee's inaugural member. The objective of the PCI Pal Advisory Committee, and role of each member, is to provide additional market and product perspectives to the company as it seeks to capitalize on the ... Read More

Any organisation which stores, processes and transmits credit card data is required to prove compliance with the PCI Data Security Standard (PCI DSS.) Compliance is demonstrated by auditing the Cardholder Data Environment (CDE) and how this is done will depend on criteria set collectively by the major credit card brands ... Read More

PCI Pal®, the global provider of cloud-based secure payment solutions, has announced the formation of the company’s first Advisory Committee. The objective of the PCI Pal Advisory Committee, and role of each member, is to provide additional market and product perspectives to the company as it seeks to capitalise on ... Read More

With the cruise holiday sector already facing ongoing anguish due to the effects of the Pandemic, we this week read that Carnival Corporation has taken another hit, having fallen victim to a ransomware cyberattack.  This has seen personal data of both customers and staff of the cruise line operator put ... Read More

It would appear the utilities industry has a hard time when it comes to data security. IBM’s latest data breach report shows that, as of 2020, the energy sector’s average cost of a data breach was an eye-watering £5.1m – well above the calculated global average of £3.09m and ranking ... Read More

Late last year we held focus group sessions, in conjunction with Engage Business Media, discussing Trust and the Contact Centre. Attended by customer experience leaders, across a range of sectors, the sessions encouraged open discussion around data security, PCI Compliance and consumer experience. A reoccurring question was asked – ‘How ... Read More

PCI Pal®, the global provider of secure payment solutions, is delighted to announce that its SVP of Professional Services, Sadie Ahier, has been announced as a nominee for the Computing Women in Tech Excellence Awards 2020. This is the second time Sadie has been recognised in the awards, specifically relating ... Read More

Survey by PCI Pal shows younger age groups are ‘more concerned’ by data security practices, but older demographic is less forgiving… Over the last 18-months, we’ve conducted a series of surveys to explore people’s attitudes relating to personal data security. It’s been interesting to uncover the views of consumers in ... Read More

New research into consumer trust and spending habits in Europe has shown that organisations face wide-ranging consequences following a data breach, with an average of 40% of consumers saying they will stop spending with a business or brand forever in the event of a hack. The research, which was conducted ... Read More