Stacey Richards

Knowledge Centre – PCI Pal

  2020 was certainly not the year we expected or hoped for. But despite the unexpected twists and turns of the past year, one thing held constant: the continuation of data security threats and breaches. To reflect on the past year, PCI Pal pulled together a review of some of ... Read More

This holiday season, many contact centre agents, like Kevin, are hunkered down at home, bearing the storms of remote working alone. These agents are the first line of defence against security threats this holiday season. Let’s unwrap what they are up against and how both organisations and agents alike can ... Read More

If 2020 has taught us anything, it’s that trying to predict upcoming threats and opportunities is like playing roulette – don’t bet anything you can’t lose, hedge your bets on broader chances rather than specific shots and still be prepared for the casino to burn down. However, as challenging as ... Read More

InsureandGo Insurance Services in the UK, Republic of Ireland and Australia has successfully completed the implementation of a new cloud-based solution for handling its PCI compliance requirements, to deliver greater compliance rigour when handling Cardholder not Present payments. The post PCI Pal® supports InsureandGo with payment security and compliance appeared ... Read More

PCI Pal®, the global provider of secure payment solutions, today announced it is a finalist in the Card and Payments Awards 2021 for the ‘Best Technology Initiative’.  PCI Pal has been recognised for supporting Waltham Forest Borough Council in securing telephone-based payments, and enabling staff to continue taking payments in ... Read More

PCI Pal was featured on Business Insider, referencing its research results that reflect consumer expectations of companies to keep their personal data safe. The post Business Insider Feature: Cybercrimes can cost companies money, customers, and employees. Here’s what types of cybersecurity protocols every business needs to keep their data and ... Read More

PCI Pal®, the global provider of secure payment solutions and a member of Oracle PartnerNetwork (OPN), today announced a new collaboration with Oracle to offer its contact centre customers additional security and compliance options for Cardholder Not Present (CNP) payments. Bringing together Oracle’s market-leading Enterprise Session Border Controller (E-SBC) with ... Read More

PCI Pal®, the global provider of secure payment solutions, is offering advice to contact centre and customer experience professionals on how to provide a true omnichannel solution for secure payments, at this year’s virtual Call and Contact Centre Expo event on the 10-11th November 2020.   PCI Pal’s Global Pre-Sales ... Read More

PCI Pal®, the global provider of cloud-based secure payment solutions, is delighted to have supported South Staffordshire District Council in implementing a secure and PCI DSS compliant telephone-based payment solution that enables householders to call and register for a brand new Garden Waste Collection service, paying over the phone in ... Read More

PCI Pal®, the global provider of cloud-based secure payment solutions, has today announced it has become a certified Mitel Developer Partner in Mitel’s Solution Alliance (MSA) programme. In doing so, PCI Pal’s solutions are confirmed as fully interoperable with Mitel’s core business communications portfolio. Following a programme of rigorous testing, ... Read More