Here’s an article by me for ESET: Tech support scams and the call of the void
“Christopher Burgess for Security Boulevard on what happens When Scammers Fill the Tech Support Void … says: “I still haven’t figured out why those companies that provide tech support tend to hide the connectivity to these saviors of their brand in the weeds of the website, but they do, and we search—and sometimes we strike gold.”
However, I don’t think the reluctance of companies to draw attention to their support services is too much of a mystery…”
There may be persuasive reasons why providers are reluctant to engage directly with their customers, but the consequences may be grim for both provider and customer.
And here are a couple of other scam-related stories you may find of interest:
- Palo Alto’s Unit 42 announces its report ‘Silverterrier: the rise of Nigerian business email compromise’ in the blog article SilverTerrier Update: Increasingly Sophisticated Nigerian Cybercriminals Take Bigger Part of $3B BEC-Related Losses
- Springer: Leaving on a jet plane: the trade in fraudulently obtained airline tickets
*** This is a Security Bloggers Network syndicated blog from Check Chain Mail and Hoaxes authored by David Harley. Read the original post at: https://chainmailcheck.wordpress.com/2018/05/12/tech-support-scam-article-for-eset/