contact center
8 Ways to Secure the COVID-19 Remote Contact CenterÂ
The COVID-19 pandemic pushed many contact center workers out of centralized offices and into their homes. As the pandemic continues, and perhaps even after, remote work may become standard for many of ...
PCI Pal Continues Global Momentum with New Company Appointments
PCI Pal, the secure payments provider to contact centres, announced that Darren Gill has been promoted to Chief Revenue Officer (CRO) and César Branco has relocated to the US and takes up ...
De-scoping the contact center mitigates staff security threat
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