Revolutionizing Healthcare Experiences With The Power of Digital Identity
The healthcare industry has long grappled with the challenge of delivering the retail-like consumer experiences that patients and members demand. According to a Harris Poll, 67% of patients described every healthcare step as a chore, and 62% believed the system was inherently confusing1. Yet, in the pursuit to improve healthcare ... Read More
Is the Call Center Putting Your Healthcare Organization at Risk?
The Antidote to Costly Security Risks and Unhappy Customers is Enterprise-Grade Digital Identity For five years running, the ForgeRock Identity Breach Report has uncovered the fact that cybercriminals target healthcare more than any other industry. Attackers aim for the path of least resistance, and, According to Accenture,1 the call center ... Read More
5 Digital Identity Features That Improve Healthcare Consumer Journeys
Within today's healthcare landscape, consumer experience is more important than ever. Healthcare consumers want improved convenience, personalization, and communication. Healthcare executives from CDOs to CISOs understand that an organization's success hinges on meeting these demands with seamless, secure consumer experiences across all touchpoints. According to PwC Health Research Institute Analysis: ... Read More
When It Comes to the Cloud, Isolation Is What’s Healthy
The Identity Cloud Data Isolation Component That You Need for HIPAA, But Most Vendors Miss When used in the same sentence, the words “isolation” and “healthcare” conjure up images of masks, vaccines, and social distancing. However in this case, isolation and healthcare has nothing to do with your physical health ... Read More
Healthcare Digital Ecosystems Hinge on Modern Identity
Healthcare is no longer confined to the doctor’s office, clinic, or hospital. Today, networks of health technologies power connected digital ecosystems that have transformed care. These ecosystems have been growing and evolving for years, yet the pandemic has proved them to be an essential lifeline and distinct competitive differentiator. Now, ... Read More
Three Steps to Meet Digital Healthcare Challenges in the Post-Pandemic Era
Expert-Led Digital Identity Strategy, Technology, and Implementation for Healthcare with Accenture and ForgeRock The combined, specialized efforts of ForgeRock and Accenture in digital identity for healthcare, especially during a global pandemic, have provided a unique perspective. The unexpected digital transformation journey that the healthcare industry has taken from pre-pandemic to ... Read More
Autonomous Identity: Your Prescription for Reducing Risk in Healthcare
Earlier this year, ForgeRock published our 2020 Consumer Identity Breach Report detailing insights and data on breaches impacting consumers in 2019 and Q1 2020. As highlighted in the report, healthcare was, once again, the most frequently targeted industry (43% of all breaches), personal identifiable information (PII) accounted for the most ... Read More
