Get More Done with Automations
Businesses of all sizes continually seek ways to increase efficiency and profitability in all areas of their organisation — everything[…] The post Get More Done with Automations appeared first on LogonBox Journal ... Read More
IT Support in Higher Education
Introduction Your aim is to deliver best-in-class support to all stakeholders, from students to faculty but with dwindling IT budgets[…] The post IT Support in Higher Education appeared first on LogonBox Journal ... Read More
Build a Best-in-Class Service Desk
Increase operational efficiency of your service desk with these six principles and take your service provider business to the next[…] The post Build a Best-in-Class Service Desk appeared first on LogonBox Journal ... Read More
Office 365 SSPR vs Dedicated SSPR Solutions
With so many IT functions moving to the cloud, one of the areas IT admins are now looking into is[…] The post Office 365 SSPR vs Dedicated SSPR Solutions appeared first on LogonBox Journal ... Read More
Implementing a Self-Service Portal
Self-service portals are fast becoming a must-have as business demands increase but there is more to implementing one than you think A self-service portal is a customer-facing website which offers a collection of self-help functions that a user can access whenever they have a corresponding issue and execute the respective ... Read More
Scaling the Service Desk
A service desk is the core function of a service provider business, getting the best from this department can be a crucial difference between a successful, profitable MSP and one that is not. For an MSP the service desk plays a critical role in the business, the level of service ... Read More
What is Self-Service Password Reset (SSPR)?
Self-service password reset solutions help the service desk and business in security and productivity. With the evolution of technology the increase in identity theft and data breaches, the cost of the service desk is going up and the demands on CISO is ever growing. Self-service password reset solutions have evolved ... Read More
What is Identity self-service? The LogonBox Approach
Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset and identity management all without the high costs that come with complete IDM solutions Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service ... Read More
Password Security Fears Strong Among IT Pros
The number of security breaches across the globe is increasing, and it seems every week another business is being hacked and passwords leaked. Smaller businesses are no longer immune to the effects, nor any sector—the most recent Airbus hack shows that even the skies are not off-limits. The Ponemon Institute, ... Read More
LogonBox Awarded as a 2019 IT Security Software Rising Star by FinancesOnline Directory
LogonBox Awarded as a 2019 IT Security Software Rising Star by FinancesOnline Directory! LogonBox has earned the prestigious 2019 Rising Star award from FinancesOnline, a popular B2B software review platform. This recognition is given out annually to products that provide outstanding solutions for B2B companies across a wide number of ... Read More
