The Training Evaluation Conundrum

The Training Evaluation Conundrum

Stakeholders expect to see a return on their investment in training. In some cases though, they struggle to conceptualize the best way to evaluate the effectiveness of their security awareness training. They are in good company. Training evaluations can be complex, expensive, elusive, and baffles even seasoned pros ... Read More
More Bees with Honey? Reinforcement vs. Punishment in a Security Training Program

More Bees with Honey? Reinforcement vs. Punishment in a Security Training Program

Ambassadors of security training programs often struggle with the most effective way to drive success. The ultimate purpose of these programs is to change employee behavior and create a more secure organization ... Read More
Grease the Skids: Improve Training Successes by Optimizing the Environment

Grease the Skids: Improve Training Successes by Optimizing the Environment

You have carefully selected a training program. Employees are completing the courses. And yet, they are not reporting suspicious emails and their passwords are made up of favorite sports teams and graduation dates. What is missing? ... Read More
Training Not Sinking In? Try a Programmatic Approach

Training Not Sinking In? Try a Programmatic Approach

In honor of National Cybersecurity Awareness Month (CSAM), Dane Boyd, PhishLabs’ Security Training Manager, and I will share a series of posts covering topics from cybersecurity to organizational learning and development. We are kicking off the series by covering a topic near and dear to my heart: taking a programmatic ... Read More
Low Appetite for Long Security Training? Use a Bite Sized Approach

Low Appetite for Long Security Training? Use a Bite Sized Approach

Although computer-based training has been on the scene for over two decades, it is only recently that learning professionals have begun to optimize it. Often these courses present hours of content in a single learning experience. While the flexibility of computer-based training offers convenience, learners are often overloaded and overwhelmed ... Read More