How Spresso Streamlined Operations & Cut Infrastructure Costs With DataDome

The challenge: Advanced bot attacks & skewed website analytics

Spresso’s primary mission is to make advanced analytics accessible and useful to everyone. But, as the company expanded its reach, it was increasingly targeted by bad bots attempting to scrape catalog data, hammer API endpoints, and launch credential-stuffing attacks.

“We noticed abnormal traffic patterns on our clients’ sites, especially during off-peak hours,” explains Ludivine Ni, Director of Product at Spresso. “This triggered alerts, as our systems are set to autoscale when traffic surges. It was clear something was off—our performance was taking a hit, and costs were rising due to excessive resource usage.”

The impact was significant. The bots were interfering with critical processes, causing catalog updates to fail. They also skewed analytics, making it difficult to distinguish genuine user behavior from automated traffic. “It disrupted our ability to make decisions based on real customer interactions,” adds Jeremy Bargar, Staff Software Engineer at Spresso.

The solution: Scalable, comprehensive protection against bots & fraud

When Spresso decided to tackle the problem, the team first tried manually mitigating bot traffic, but this didn’t prove effective enough. “We had used in-house solutions like throttling and country-based IP blocking, but they weren’t scalable or effective against sophisticated bots,” notes Ludivine. 

Spresso chose DataDome for its recognized experience and ability to meet specific needs: “DataDome offered a level of control that allowed us to set policies by URL and platform, which was invaluable,” says Jeremy. In addition, our ability to protect websites, mobile apps, and APIs against sophisticated bots and online fraud was another reason they selected DataDome. 

The integration process was smooth, starting with an extensive implementation to identify critical pain points. “The DataDome team helped us test complex scenarios, like ensuring CAPTCHA flows didn’t disrupt legitimate user activities. Their tools made testing faster and more feasible than we could have managed on our own,” Jeremy concludes.

The results: Reliable analytics & infrastructure cost savings

As soon as DataDome was installed, Spresso saw a significant reduction in bot traffic. This has taken the strain off the infrastructure and improved system performance. Processes previously disrupted by bots are now running smoothly, allowing Spresso to meet its users’ needs without interruption.

With bad bot traffic blocked, Spresso has regained reliable insights into customer behavior, enabling the team to make data-driven decisions with confidence. “Analytics are essential to our business, and DataDome helped us restore trust in our data,” says Jeremy.

However, no solution is without its challenges. Spresso faced some hurdles related to the Android SDK. Jeremy was satisfied with the way we responded and supported Spresso in this challenge. “The DataDome team was proactive — they identified the root cause, worked closely with us to test the fix, and deployed the crucial update without delay. Their responsiveness was essential and appreciated.”

DataDome’s ability to adapt to evolving threats and provide real-time mitigation ensured the platform remains secure in the face of a constantly evolving bot landscape. As Ludivine sums up: “DataDome has been a great partner in ensuring our platform runs smoothly and securely, and I would definitely recommend their service to other companies facing bot or fraud challenges.”

You want to try DataDome on your website? Take our free Bot Vulnerability Assessment to see if you are vulnerable to bot attacks.