How Wolfe Won the Battle Against Card-Cracking Bots

The Challenge: Fighting Card-Cracking Bots & Brute Force Attacks

Like many popular e-commerce companies, Wolfe had to contend with bots targeting their website payment pages and looking to exploit vulnerabilities in their credit card and gift card validation processes. These malicious actors disrupted operations and created significant challenges for the business. Existing security measures were no longer sufficient to keep up with the sophistication of the attacks, leaving Wolfe’s team spending valuable time reacting to threats instead of focusing on strategic growth.

Recognizing the urgent need for a more robust solution, Wolfe’s security team began searching for a technology that could neutralize the growing bot threat and protect their operations under high-demand conditions.

The Solution: A Robust Tool Proven Under Peak Traffic Conditions

Wolfe began searching for a sophisticated bot management solution and, after evaluating several vendors, they chose DataDome for its robust AI-powered protection. As Ryan Voloch, VP of Security at Wolfe, recalls, “At first, we didn’t realize that there were products out there that could handle this so well. Once we saw the demos and compared the options, it became clear that DataDome was the right choice.”

To ensure that DataDome met their needs, Wolfe did our 30-day free trial, right before their peak holiday season. This timing was critical, as this is Wolfe’s busiest period, making it the perfect opportunity to stress-test the solution under real-life, heavy traffic conditions. During the proof of concept, Ryan and his team were impressed by the speed of implementation and how DataDome effectively identified and blocked unwanted bot traffic in real time.

The Results: Enhanced Protection, Greater Efficiency, & Full Visibility

DataDome has dramatically reduced the amount of bad bot traffic targeting Wolfe. Ryan notes, “DataDome really locked down the areas that were most vulnerable. We’ve seen a huge decrease in the amount of time we spend dealing with bots.”

Another key advantage was DataDome’s ability to start in detection mode, allowing Wolfe to monitor threats without immediately blocking traffic. This gave Ryan’s team time to observe DataDome’s performance before entrusting it with full protection of the website. The gradual approach ensured a smooth transition and minimized any potential disruptions to normal operations, especially in complex areas like API protection.

In addition to defending against card-cracking bots, DataDome’s dashboard provided valuable insights into other automated threats targeting Wolfe, including vulnerability scanning, spamming, and scraping. The solution is the perfect complement to Wolfe’s maintenance and safety operations.