Torq Unveils Hyperautomation Security Platform Infused With GPT

Torq, today at the RSA 2023 conference, launched a hyperautomation platform for automating cybersecurity workflows and processes that includes an analytics capability enabled by a generative artificial intelligence (AI) capability.

Torq co-founder and CTO Leonid Belkin said the Torq Hyperautomation Platform is distinguished from legacy security operations automation and response (SOAR) platforms in that it makes it simpler to use a range of tools to create new processes rather than automating an existing process.

At the core of the Torq software-as-a-service (SaaS) platform is an engine that can be accessed either by using no-code/low-code tools provided by Torq or any software engineering platform that is compatible with the container artifacts upon which the Torq platform was constructed, noted Belkind.

The overall goal is to provide a single platform that is accessible to both cybersecurity teams as well as organizations that are embracing DevSecOps processes to automate cybersecurity workflows, he added.

The analytics capability, meanwhile, makes use of a generative pre-trained transformer (GPT) capability to launch queries via a chatbot using a natural language processing (NLP) engine. Torq collects events and signals that it classifies severity, priority, and field of ownership to provide context across multiple organizational functions using a single framework, said Belkind.

The chatbot interface can be integrated into Slack, Microsoft Teams, Discord or Zoom collaboration platforms to make it simpler to collaboratively hunt for threats and escalate service requests once discovered, he added.

Cybersecurity automation has never quite lived up to its promises largely because the level of expertise required to achieve it using legacy platforms, Belkind said. The Torq approach promises to enable cybersecurity teams to automate cybersecurity processes at scale but also re-engineer many processes that are currently inefficient, he said.

It’s not clear whether automation infused with AI capabilities might one day level the cybersecurity playing field. Thus far, automation has not had a significant impact on the chronic shortage of cybersecurity skills that most organizations are currently trying to navigate. However, as additional advances are made, it’s possible the current skills shortage plaguing cybersecurity teams may be significantly reduced if not one day eliminated.

Like it or not, AI will become more pervasively applied across almost every aspect of cybersecurity. Many of the low-level tasks that today are managed manually may soon be eliminated. However, that does not mean the need for cybersecurity professionals will be sharply reduced; instead, their abilities will be augmented. In fact, many cybersecurity professionals may soon conclude they don’t want to work for organizations that don’t provide them with AI-infused tools simply because the job would be otherwise too difficult.

Of course, cybercriminals are also investing in AI, so an arms race is underway. The challenge—and the opportunity—is to take advantage of AI to thwart many of the routine attacks being launched by humans and machines alike. That will free up more time to eliminate the more sophisticated attacks that are being launched with greater frequency.

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Michael Vizard

Mike Vizard is a seasoned IT journalist with over 25 years of experience. He also contributed to IT Business Edge, Channel Insider, Baseline and a variety of other IT titles. Previously, Vizard was the editorial director for Ziff-Davis Enterprise as well as Editor-in-Chief for CRN and InfoWorld.

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