Award-winning NextGen SIEM platform was vital to protecting critical patient data for Victoria’s public hospital network, especially amid a global pandemic

Singapore Business Review (SBR) is pleased to merit the Cybersecurity Award – Computer Software to LogRhythm’s NextGen SIEM solution, in recognition of the team’s continued ability to deliver effective security solutions that empower organisations to successfully reduce their cyber risk. This marks the third consecutive win for LogRhythm in this category.

LogRhythm is the company powering today’s security operation centers (SOCs). Their award-winning NextGen SIEM platform delivers comprehensive security analytics, enabling organisations to detect, respond and neutralise cyberthreats with ease.

To provide more effective security support for Victoria’s public hospital network, LogRhythm delivered comprehensive security analytics – including user and entity behavior analytics (UEBA), network detection and response (NDR) and security orchestration, automation and response (SOAR) – all within a single integrated platform.

Public hospitals face multiple underlying threat vectors, given the need to work with many third-party suppliers and operate on B2B WAN/LAN networks. In Victoria, each of the 23 public hospitals ran disparate security solutions, without a collaborative way of monitoring the network at a divisional level. This exposed them to increased cyber threats, including breaches that could result in the loss of sensitive critical patient data or impact critical systems that may delay treatment for life-threatening cases.

The state of Victoria adopted a two-pronged approach to support its public hospital network. First, it rolled out LogRhythm’s True Unlimited Data Plan – the industry’s first true fixed cost licensing model – to provide the division with scalability commercially and architecturally. With hospitals contending with exponential volumes of data, they often bear the brunt of increasing costs for data protection. With access to this unlimited plan, the public health network could enable full protection of their group at a predictable cost even as they continue to scale with time.

Additionally, Victoria leveraged LogRhythm’s NextGen SIEM platform to provide the division with a single pane of glass view of cybersecurity across the individual agencies and hospitals on their network. This enabled swift detection and mitigation of threats via a 24 x 7 manned virtual Security Operations Centre (SOC). Security teams were better equipped to unify security events, collaborate on common threat vectors and reduce detection and response times.

The NextGen SIEM platform’s Case Management functionality also provided a centralised repository for security teams to access relevant case evidence; LogRhythm’s patented risk-based monitoring and prioritisation uses environmental risk characteristics and threat context to assign risk-based scores to all events and alarms, reducing alarm fatigue and empowering analysts to focus on the most impactful security events.

As a result of this partnership, the Victoria public health network has been able to achieve comprehensive visibility of their entire IT environment and secure critical patient data and systems. Their lean security team of just nine members have benefited from this integrated platform and can now monitor the entire public hospital network seamlessly. They have significantly reduced their Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) from weeks to days, and reduced their internal security resource requirements at the health services level by 25%.

The Technology Excellence Awards, presented by Singapore Business Review, was held via studio award presentations and video conferencing sessions throughout the second and third week of April.

This year’s nominations were judged by a panel consisting of Daryl Pereira, Head of Cyber at KPMG; Cheang Wai Keat, Partner, Consulting at Ernst & Young Advisory Pte. Ltd.; Henry Tan, Group Chief Executive Officer and Chief Innovation Officer at Nexia TS; Sivakumar Saravan, Senior Partner at Crowe Singapore; Cecil Su, Director, Head of Cybersecurity of BDO Singapore.