So your organization just discovered that half of your employees have been building custom AI Agents. Marketing has one connected to Salesforce, DevOps built a Claude project that queries production databases, and someone in finance created a helpful bot with access to quarterly reports. Does this sound familiar?Here's the thing ... Read More

AI is sneaking into everything we build, code, dashboards, even the espresso machine(!). In this context, every customer throws me the same line: “Our custom GPTs are awesome, but how do we keep our organization secure from the potential risks they introduce?” First things first, what exactly are those custom ... Read More

Salesforce security sits in this weird no-man's-land. It's not clearly IT's job, not entirely the security team's responsibility, and sometimes falls partly on the Sales Ops roles in the business units themselves. Figuring out who truly "owns" permission management can turn into a serious headache.In Salesforce, user identities primarily are ... Read More