Christmas Shopping: What Do You Look For?
In the run-up to Christmas, we surveyed 2000 UK consumers to understand what really rings their festive bells when shopping. We offered a list of potential considerations that people look for, before they decide where and when to make their purchasers, and asked shoppers to rank them in order of ... Read More
Santa’s Gone Digital: Massive Shift to Online Shopping Suggests Retailers Should Prioritise Online Data Security and Customer Experience this Holiday Season
Retailers have already faced a challenging year, and the last thing they need after surviving through it is a data breach. With many consumers doing their holiday shopping completely online this retail season, it's imperative that for existing and new customers, businesses deliver a positive, secure customer experience. The good ... Read More
PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace
PCI Pal®, the global provider of secure payment solutions, today announced a partnership with Calabrio, the customer experience intelligence company, to launch its secure payment solutions in the Calabrio Marketplace. With PCI Pal joining the Calabrio Developer Program, Calabrio’s customers and channel partners will now be able to take advantage ... Read More
Insights from Verizon’s COVID-19 Breach Landscape Report: Working From Home (WFH) leads to greater vulnerability
Verizon’s report highlights four specific cyber challenges that have emerged this year as a result of the pandemic: the continued increase in human error, the focus on stolen credential-related hacking, the spike in the use of ransomware, and phishing emails’ manipulative play on emotions. Here we dive deeper into each ... Read More
Top Tips to Help Contact Centres Prepare for a PCI DSS Audit
Compliance with the PCI Data Security Standard (PCI DSS) is demonstrated by auditing an organisations cardholder data environment, or CDE for short, on an annual basis. The type of audit is dependent on the merchant level as defined in the PCI DSS by the payment brands. Level 1 merchants and ... Read More
PCI Pal® announced as finalist in Insurance Times Tech & Innovation Awards
PCI Pal®, the global provider of secure payment solutions, has been announced as a finalist in the Insurance Times’s Tech & Innovation Awards 2020, for its work with Verex Group, in securing its contact centre payments processes. The post PCI Pal® announced as finalist in Insurance Times Tech & Innovation ... Read More
Survey from PCI Pal® reveals Australian’s concerns relating to data and payment security practices during the Coronavirus pandemic
New research from PCI Pal®, the global provider of secure payment solutions, has identified Australian consumers’ current concerns relating to data and payment security practices – and the potential impact this may have on businesses in the future – in the age of Covid-19. The survey found that almost a ... Read More
Security Considerations for Retailers in the Post-COVID Era
COVID-19 has presented many new challenges for retailers. The widespread lockdowns around the world forced many retailers to close their doors, and as a result, consumers have increasingly moved online. In April, online sales increased by a daily average of 49 percent, according to a report from Adobe. But while ... Read More
PCI Pal® Progresses Partnership with Leading Cloud Contact Center Provider Talkdesk
PCI Pal, the global provider of secure payment solutions, today announced the progression of the partnership with Talkdesk®, the award-winning cloud contact centre for innovative enterprises. With multiple customers now live across EMEA and North America, Talkdesk leverage PCI Pal’s globally accessible cloud platform, allowing them to deliver a fully-integrated ... Read More
Survey from PCI Pal® shows significant consequences for businesses that demonstrate poor data security practices during the pandemic
With recent news reporting a marked increase in cyberattack attempts, as criminals try to exploit organisations which are now operating remotely1, new research from PCI Pal® has uncovered that a significant proportion of consumers will act with their feet and take their custom elsewhere, should their personal data be compromised ... Read More

