Supporting Akamai Communities Impacted by COVID-19
While those of us in places like the U.S. are experiencing some relief with access to the COVID-19 vaccine, it has been heartbreaking to see surges in infection, hospitalization, and death across the globe, including the dire situation in India ... Read More
Caught on Camera: Rethinking IoT Security
We all know that we're on camera pretty much constantly -- most coffee shops, convenience stores, and even offices employ security cameras for protection. But what happens when those devices built to keep us safe become unsafe? ... Read More
Preparing for Holiday Traffic During COVID-19
We are headed into an unprecedented holiday season as COVID-19 continues to impact the world. For many, this means changing traditions and celebrating without family nearby. For Akamai, it means preparing to support our customers in a holiday commerce season of opportunities and challenges like nothing before ... Read More
Stuck Inside, the World Turns to Online Gaming
In my line of work, we talk a lot about traffic trends. They're usually predictable and based around certain events: a major trailer launch, Black Friday in the U.S, the Olympics. But the COVID-19 pandemic has derailed all expectations for 2020, and has itself become a noteworthy event, driving its ... Read More
Akamai Named to India’s Best Workplaces for Women
Akamai recently received the honor of being named one of the Top 50 Workplaces for Women in India by Great Place to Work. They evaluated over 850 organizations from across India to select this years' winners. Akamai was chosen due to our inclusive practices and positive feedback from our women ... Read More
The Importance of Listening
Akamai has been a leader in customer service for years, and we've leveraged that experience to best support our customers through the COVID-19 pandemic. That includes our internal customers, our employees who are working hard to do their jobs while adjusting to a full-time remote environment. This is brand new ... Read More
Business Continuity at Edge Live, April 7-8
The COVID-19 crisis has forced enterprises everywhere to find new ways of maintaining valued relationships with customers and partners. At Akamai, we are here to support you at every step during these uncertain times. With this in mind, we are ... Read More
Preparing for Disruption with Good IT
As our colleagues, customers, and friends continue to adapt to the rapidly changing situation with the COVID-19 pandemic, we are facing a global challenge that is unprecedented in the age of technology. The most important thing during this time is ... Read More
Designing the Smart Experience at Akamai HQ
We are now 90 days out from a major milestone for Akamai: the opening of our new headquarters in Cambridge, Massachusetts. The state-of-the-art tower in the tech hub of Kendall Square is particularly exciting for me in my dual roles ... Read More
Customer Experience and IT
Earlier this month, Akamai participated in CX Day, a global event dedicated to the customer experience. This was our first time celebrating, and I was lucky enough to join my fellow leaders for the event ... Read More