Data Security Predictions for the New Year

| | News & Opinion
2020 was an unpredictable year, and while things are looking up with the rollout of the first COVID-19 vaccines, 2021 is likely to have its own twists and turns. To help organizations prepare for whatever 2021 may bring, PCI Pal’s Geoff Forsyth is here with his predictions and considerations for ... Read More

Data breaches bring more bad news for the travel and leisure industry

| | News & Opinion
As if the travel, leisure and hospitality industries aren’t having a hard-enough time right now, the latest headlines*1 make for sobering reading.  Leading online brands Expedia, Booking.com and Hotels.com have reportedly been the subject of a third party cyberattacks, which has led to potential breaches of booking information – including ... Read More

PCI Pal urges businesses to remove ‘tick box’ mentality to ensure year-round PCI DSS compliance

With just 36.7% of organisations actively maintaining PCI DSS programmes in 2018, PCI Pal®, the secure payments provider to contact centres, is urging security and compliance bosses to embrace modern cloud strategies combined with rigorous updates and testing to make year-round PCI compliance an easier task to bear. The post ... Read More

PCI assurances in insurance – what should insurers consider?

Insurance businesses, by their very nature, are there to protect customers from a wide range of risks – whether it’s for property, health, vehicles or any other potential hazard that customers are wishing to protect themselves against. For insurance companies themselves, it is important that they too assess the risks ... Read More

The Top Five Things to do to Prepare Your Contact Center for the California Consumer Privacy Act

The California Consumer Privacy Act will take effect on January 1, 2020, giving Californian consumers more control over how their data is handled and shared, and the right to take action when their information is compromised. For companies that do business in California and take Cardholder Not Present payments, this ... Read More

Remote Employees: The PCI Compliance Hurdle

Remote working is becoming increasingly common. With study after study showing the benefits of flexible work hours, co-working spaces, and remote employees, we see businesses making the transition. The implementation of a PCI Compliant technology solution for remote agents when taking payment is the straightforward answer to maintaining compliance. The ... Read More

Travolution Feature: How can the travel industry protect customer data?

| | News & Opinion
PCI Pal has recently featured on the Travolution website. PCI Pal chief information security officer Geoff Forsyth on giving your company the best protection possible Businesses are often reminded of the importance of protecting sensitive customer data, particularly when data hacks and breaches are hitting the headlines. In fact, news ... Read More

Computer Weekly feature: Developing innovative security analytics approaches in the digital age

PCI Pal has recently featured on Computer Weekly Magazine website: With security threats growing in scale and complexity, security analytics provide a way for IT teams to stay one step ahead of cyber attackers. The challenge is to ensure this technology continues to be effective in the face of new ... Read More

Quest Diagnostics Breach Underscores Importance of Securing All Touchpoints

In June, Quest Diagnostics, one of the largest blood testing companies in the United States, announced a massive data breach, compromising up to 11.9 million patients’ sensitive data including social security numbers, medical history, and financial information. The breach of Quest Diagnostics is the latest example that underscores the importance ... Read More

Eight Key Trends from Verizon’s 2019 Data Breach Investigations Report

| | News & Opinion
PCI Pal pulled eight key trends from Verizon’s 2019 Data Breach Investigations Report for all businesses to keep in mind. The post Eight Key Trends from Verizon’s 2019 Data Breach Investigations Report appeared first on PCI Pal ... Read More