Service Management’s Value – the ROI of ITSM
Suppose you’re looking to introduce or extend your existing IT service management (ITSM) capabilities. You’ll likely need to justify the cost – perhaps in the form of a business case with a detailed return on investment (ROI) calculation. After all, why should IT be different from any other business function ... Read More
3 Reasons Why IT Needs Knowledge Management Right Now
Knowledge management capabilities share information across an organization to benefit IT operations, services, experiences, and outcomes, plus the employees that enable them. In some respects, delivering the technology to provide a knowledge management system is simple. However, as many IT organizations have found over the last two decades, making knowledge ... Read More
We are augmenting hygiene detection-based technologies with detection-less means in our email gateway
COVID situation has injected a “situational” dimension into the classic People, Process, and Technology perspective. What that was already tricky enough is now becoming trickier This is an exclusive interview conducted by the Editorial Team of CIO News with Ken Soh, Founding CEO, CIO/Director e-Strategies BH Global Corporation at Athena ... Read More
Just Eat Takeaway.com improves its product security with DerScanner
Just Eat Takeaway.com, a European food delivery marketplace, uses a static code analyzer DerScanner to improve the security of developed applications. The post Just Eat Takeaway.com improves its product security with DerScanner appeared first on Athena Dynamics ... Read More
Top future skills for CIOs in 2022
We spoke to leading CIOs and tech leaders to understand what are some of the future skills that tomorrow’s CIOs need to build in order to thrive in an increasingly complex world. Recalibration has been the name of the game in the last couple of years. The pandemic forced businesses ... Read More
Enterprise digitalisation is now mandated by the new “C”, Covid, rather than C-suite: Ken Soh, BH Global Corporation
Enterprise digitalisation is now mandated by the new “C”, Covid, rather than C-suite: Ken Soh, BH Global Corporation Author: Athena Dynamics & ETCIO Copyright © 2022 All Rights Reserved Ken Soh, Group CIO BH Global Corporation Limited and founding CEO Athena Dynamics Pte Ltd. Ken Soh holds concurrent appointments as ... Read More
23.12.2021: DerScanner’s vulnerability database now includes Log4Shell zero-day threats – DerScanner
23.12.2021: DerScanner’s vulnerability database now includes Log4Shell zero-day threats Author: Athena Dynamics & DerScanner Copyright © 2021 All Rights Reserved DerScanner DerSecur has updated the vulnerability database of the DerScanner SAST analysis tool: it now includes the recently discovered zero-day vulnerabilities in the Apache Log4j library. The Apache Log4j library ... Read More
Finding the Right Managed Services Platform – ITCC
Finding the Right Managed Services Platform Author: Athena Dynamics & IT Care CenterCopyright © 2021 All Rights Reserved ITCC A managed service provider (MSP) was struggling to deliver IT services to their clients. The MSP had an experienced technical staff capable of delivering help desk services, implementing security protocols, and addressing any ... Read More
Surprising Flexibility of Asset Management – ITCC
Surprising Flexibility of Asset Management Author: Athena Dynamics & IT Care CenterCopyright © 2021 All Rights Reserved ITCC On its surface, Asset Management seems to be about tracking your hardware and software assets, which is important to organizations concerned about theft, but it’s hardly revolutionary. A deeper inspection shows a key piece ... Read More
5 ‘Must Have’ IT Ticketing Software Features – ITCC
5 ‘Must Have’ IT Ticketing Software Features Author: Athena Dynamics & IT Care Center Copyright © 2021 All Rights Reserved ITCC As your organization grows, so do the IT needs of your company. More employees mean more computers, stronger networks, and additional peripheral devices like printers, scanners, and web cameras ... Read More
