Is Artificial Intelligence Making People More Secure? Or Less?

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Like anything, AI can be used maliciously. But when used for good, AI can be a game changer. In May of this year, Members of the European Parliament (MEPs) agreed to adopt a blanket ban on the use of remote biometric identification (facial recognition) in public spaces along with predictive ... Read More

Why Analyst Reports Are Not Created Equal

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A look into the evaluation process for the Forrester Wave™ for CIAM 2022 When considering a technology investment, many organizations seek the expertise of industry analysts, often turning to the most respected firms and popular industry reports as a way to shortlist their vendor selections. From my perspective, as a ... Read More
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Continuously Assuring Access – Learning to Say “Yes” More

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In my blog on Zero Trust (“Castles to Cities”) I promised a follow-up on CARTA. What is CARTA? Coined by Gartner, this term stands for Continuous Adaptive Risk and Trust Assessment. At the highest level, CARTA as a concept gives us a roadmap for taking a more dynamic and ongoing ... Read More
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Is Delight Necessary to Win the Hearts of Employees and Customers?

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Why improving user experiences should be the aim of your digital identity system Across all sectors, customer centricity and user experience are a focus area in the battle to win, service, and retain income-generating assets (yes, that’s what a customer effectively is) for businesses. An overused term is “Delight your ... Read More
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Zero Trust and Identity: Evolving from Castles to Cities

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The common analogy for protecting computer networks has typically been that of the castle, complete with big walls and surrounding moat. Though this is a good one, the growth and innovation in security technology, including the Zero Trust Model, add complexities. Let’s take a look and see if the analogy ... Read More

Microservices Enablers: DevOps and Identity

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To create competitive advantage within today’s disruptive economy, organizations need to not only adapt to customer demands, but they also need the agility to turn on a dime in response to the ever-changing landscape of customer requirements and provide superior and engaging customer experiences --- whether it be online, in ... Read More