Semafone CEO Tim Critchley Wins Business Leader of the Year

Tech Leaders Awards recognise Tim’s outstanding business leadership Guildford, UK: 19th September 2017 – Tim Critchley, CEO of Semafone, the leading provider of data security and compliance solutions for contact centres, has been recognised as the Business Leader of the Year at the prestigious Tech Leaders Awards. Under Tim’s leadership the company has expanded into The post Semafone CEO Tim Critchley Wins Business Leader of the Year appeared first on Semafone.
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The Most Common Types of Cyberattacks and how to Prevent Them

By Andrew Fulwood, Information Security Technician As vast numbers of new devices connect to the internet every day, so do a group of nefarious ne’er-do-wells…  fraudsters. The underground culture of hackers and thieves grows larger and larger as technology advances, while cyberthreats continue to come from every angle. And as the amount of data that The post The Most Common Types of Cyberattacks and how to Prevent Them appeared first on Semafone.
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Semafone’s work with BHF and RNIB shortlisted for UK IT Industry Awards

BHF and RNIB chosen as finalists for Best Not-for-Profit Sector IT Projects Guildford, UK: 13 September 2017 – Semafone, the leading provider of data security and compliance solutions for contact centres, has had its work with the Royal National Institute for Blind people (RNIB) and the British Heart Foundation (BHF) shortlisted for the UK IT The post Semafone’s work with BHF and RNIB shortlisted for UK IT Industry Awards appeared first on Semafone.
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Six Steadfast Steps You Can Take to Protect Your Customers and Prevent CNP Fraud

Doing business in the modern world comes with a long list of risks. But one of the biggest threats facing companies today is undoubtedly cyber-attacks. With data breaches happening almost weekly, and cyber insurance prices sky-rocketing, it’s important that companies do all they can to protect their customers from fraud. Card-not-present (CNP) is one of The post Six Steadfast Steps You Can Take to Protect Your Customers and Prevent CNP Fraud appeared first on Semafone.
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How to Navigate PCI DSS Requirements in the Contact Center – QSA Q&A with Bill Franklin QSA, CISA, CISSP, CISM, CGEIT of Coalfire

Navigating the Payment Card Industry Data Security Standard (DSS) requirements in the contact center can be daunting, but it can be much more manageable with the guidance of an outside expert. To help share some useful insights on PCI DSS compliance, we spoke with Bill Franklin, Director Payments at Coalfire, for the next installment of The post How to Navigate PCI DSS Requirements in the Contact Center – QSA Q&A with Bill Franklin QSA, CISA, CISSP, CISM, CGEIT of Coalfire appeared first on Semafone.
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10 Surefire Ways to Prevent a Data Breach in the Contact Center

By Aaron Lumnah, Digital Marketing Manager In a time where it seems like every other week another major brand reports that they suffered a data breach, it just goes to show that it only takes just one wrong move for your own company to make it into the headlines. Cyber threats are coming from all The post 10 Surefire Ways to Prevent a Data Breach in the Contact Center appeared first on Semafone.
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4 Overlooked Insider Cybersecurity Threats That Could Lead to a Data Breach

By Jason Scheidemantel, Marketing Intern In an environment where nearly 8.4 billion devices are connected to the internet, it’s not unusual to question the security of your personal identifiable information (PII). Cyber threats from hackers exploit vulnerabilities in security and cost businesses around the world billions of USD every year. If asked to picture a The post 4 Overlooked Insider Cybersecurity Threats That Could Lead to a Data Breach appeared first on Semafone.
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Massive Verizon Security Incident Reinforces the Need for Better Protection of Consumer Data

By Ben Rafferty, Global Solutions Director This month, Verizon revealed that as many as 14 million records of customers who called the company’s customer service department had been compromised in one of the biggest data security incidents of 2017 (thus far). Each record contained hundreds of fields of sensitive personal information, including customers’ names, home The post Massive Verizon Security Incident Reinforces the Need for Better Protection of Consumer Data appeared first on Semafone.
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Major UK insurer chooses Semafone to protect customer data

Guildford, UK: Thursday 6th July – Semafone, the provider of secure payment software for contact centres, has signed an agreement with a major UK insurer to protect customers who pay over the phone. The new customer is one of an increasing number of insurance companies on both sides of the Atlantic that have signed contracts The post Major UK insurer chooses Semafone to protect customer data appeared first on Semafone.
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Semafone Wins Best Call Center Solution in the 2017 CNP Awards for Third Consecutive Year

Call Center Data Security Leader Takes Home Award for “Best Call Center Solution” from the 2017 CNP Expo BOSTON and GUILDFORD, U.K. – May 25, 2017 – Semafone, a provider of secure payment software for contact centers, today announced it has been named Best Call Center Solution in the 2017 CNP Awards. For the third The post Semafone Wins Best Call Center Solution in the 2017 CNP Awards for Third Consecutive Year appeared first on Semafone.
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