SBN

PCI DSS Best Practices in 2024

PCI DSS v4.0
brings new requirements to companies that handle account data.
Assessors will consider a minority (13) of those new requirements
in PCI DSS assessments starting this year.
(We summarize them here.)
Throughout the year,
the remaining 51 requirements are considered best practices
and will not affect the results of the assessments.
That will be the case until March 31, 2025.

Since working one’s way through 51 requirements may be overwhelming,
we would like to share them organized into some categories
that, we think, would help to inspect them more easily:

  • Deploying automated tests to protect against current threats

  • Managing the attack surface and security risks comprehensively
    and preventively

  • Defining the frequency of assessments

  • Protecting sensitive authentication data (SAD)
    and the primary account number (PAN)

  • Implementing appropriate cryptographic mechanisms

  • Implementing stronger authentication mechanisms

  • Reviewing and enhancing access control in user accounts
    and application and system accounts

  • Having stricter incident response programs

  • Having updated and more complete security awareness programs

In turn,
we deem these categories as part of three broad areas:
security testing and risk management,
secure development,
and incident response and security awareness programs.

Disclaimer: We list the requirements using a different wording
to the one used in the PCI DSS v4.0 document.
This has allowed us to summarize those requirements
that are made up of several bullets.
We advise the reader to base their compliance on the PCI DSS v4.0 document
and regard this blog post only as a third party’s classification
of the new requirements.

The 51 new best practices

New about security testing and risk management

Let’s kick things off with the new directives about the detection of threats.
The additions take into account evolving trends.
These include having a secure software supply chain,
threat actors moving onto systems
using malware delivered through removable media,
and the necessity of automation.

The following are our simplified versions of new items
that, in summary,
ask for deploying automated tests to protect against current threats:

  • Maintain an inventory of custom software and third-party software components
    to facilitate vulnerability and patch management. (6.3.2)

  • Perform automated antimalware scans
    when removable electronic media is inserted,
    connected
    or logically mounted. (5.3.3)

  • Implement processes and automated mechanisms
    to detect phishing attacks and defend against them. (5.4.1)

  • Deploy an automated technical solution
    that continually detects and prevents web-based attacks. (6.4.2)

  • Use automated mechanisms to perform audit log review. (10.4.1.1)

  • Deploy a mechanism to detect unauthorized changes on HTTP headers
    and contents of payment pages at least once every seven days
    or when required per the targeted analysis. (11.6.1)

  • Use intrusion-detection and or intrusion-prevention techniques
    to detect, alert on/prevent and address covert communications
    with command-and-control systems. (11.5.1.1)
    (This one is directed at service providers only.)

From these,
the call to address phishing has got to be
one of the most interesting additions.
The standard warns against confusing this security control
with mere awareness training.
Its advice is to deploy antispoofing controls
as well as link scrubbers and server-side antimalware
to block phishing emails and malware.

Regarding requirement 6.3.2, it should come as no surprise,
as the last couple of years has seen an increasing awareness
of the importance of generating a software bill of materials (SBOM).
We link this requirement to deploying automated tests
as the advice is to use software composition analysis tools,
among others,
to inventory the third-party dependencies
that make up the product one intends to secure
along with details such as security status.

We would like to describe other requirements
as referring to managing the attack surface and security risks
comprehensively and preventively
:

  • Perform vulnerability scans enabled by credentials and sufficient privileges,
    and document the systems where authenticated scanning is not possible.
    (11.3.1.2)

  • Manage vulnerabilities that are not considered as high-risk or critical
    per the company’s targeted risk analysis. (11.3.1.1)

  • Support customer requests to conduct penetration testing
    or for penetration testing results. (11.4.7)
    (This one is directed at service providers.)

  • Review the effectiveness of logical separation via penetration testing
    at least once every six months. (A1.1.4)
    (This one is directed at service providers.)

  • Support decisions on how frequently requirements must be performed
    with targeted risk analyses reviewed at least once every 12 months. (12.3.1)

  • Review hardware and software technologies in use
    at least once every 12 months
    to define whether they meet the security needs
    and are still supported by the vendor,
    and document the course of action to remediate outdated technologies.
    (12.3.4)

  • Document and confirm the scope of the PCI DSS review
    at least once every six months and upon significant changes. (12.5.2.1)

  • Document and communicate to management
    a review of the impact to PCI DSS scope and applicability of controls
    upon significant changes to organizational structure
    (e.g., company mergers or acquisitions). (12.5.3)

Remarkably,
PCI DSS v4.0 further strengthens its requirements for service providers
in regard to penetration testing.
Moreover,
this version may support a better vulnerability remediation
culture,
as it promotes that all vulnerabilities be addressed.
Also,
it’s good to see the standard’s new requirement of authenticated scanning,
which may make for more thorough security assessments.

And we observed
that other set of new requirements revolve around defining the frequency
of assessments
:

  • Define the frequency of periodic malware scans. (5.3.2.1)

  • Define the frequency of evaluations of system components
    identified as not at risk for malware. (5.2.3.1)

  • Perform a targeted risk analysis to define the frequency of log reviews
    for system components for which a daily log review is not mandatory.
    (10.4.2.1)

  • Perform a targeted risk analysis
    to define the frequency of periodic point-of-interaction device inspections
    and the type of inspections. (9.5.1.2.1)

New about secure development

We also spotted requirements that could be classified
as development best practices
for protecting sensitive authentication data (SAD)
and the primary account number (PAN)
:

  • Keep to a minimum the storage of SAD prior to completion of authorization.
    (3.2.1)

  • Prevent PAN from being copied or relocated by unauthorized personnel
    using remote-access technologies (e.g., virtual desktops). (3.4.2)

  • Confirm that certificates used to safeguard PAN
    during transmission over open, public networks are valid
    and not expired or revoked. (4.2.1)

  • Maintain an inventory of trusted keys and certificates
    used to protect PAN during transmission. (4.2.1.1)

  • Document all payment page scripts
    that are loaded and executed in the consumer’s browser
    with their justification
    and implement methods to confirm each script is authorized
    and assure each script’s integrity. (6.4.3)

V4.0 makes a call for entities to step up their encryption game
to protect account data.
The advice is to use hashing algorithms such as HMAC, CMAC and GMAC.
The requirements that talk about
implementing appropriate cryptographic mechanisms
are the following:

  • Document that the use of the same cryptographic keys
    in production and test environments is prevented. (3.6.1.1)
    (This is directed at service providers.)

  • Use strong cryptography to encrypt SAD
    that is stored prior to completion of authorization. (3.3.2)

  • Use strong cryptography to encrypt SAD. (3.3.3)
    (This one is directed at issuers.)

  • Use keyed cryptographic hashes of the entire PAN
    to render PAN unreadable. (3.5.1.1)

  • Use disk-level and partition-level encryption on removable electronic media
    (e.g., bulk tape-backups) to render PAN unreadable. (3.5.1.2)

  • Inventory cryptographic cipher suites and protocols in use
    at least once every 12 months,
    review their continued viability and devise a course of action
    for when they become deprecated. (12.3.3)

Another cluster could be summarized
as implementing stronger authentication mechanisms,
which is quite clear in the indication of making passwords longer
and requiring success of all factors of MFA.
The requirements are the following:

  • If authentication for user accounts is through passwords or passphrases,
    they must be at least 12 characters long
    (if the system cannot support this, then the minimum is 8 characters)
    and have both numeric and alphabetic characters. (8.3.6)

  • Rotate passwords/passphrases for application and system accounts periodically
    and have them be complex. (8.6.3)

  • Require passwords/passphrases be changed at least once every 90 days
    or analyze in real time the security posture of user accounts. (8.3.10.1)
    (This one is directed at service providers.)

  • Implement MFA for all access into the cardholder data environment.
    (8.4.2) (Does not apply to user accounts on point-of-sale terminals.)

  • Require success of all authentication factors to grant access,
    have them be at least two factors
    and use controls so they cannot be bypassed
    nor are susceptible to replay attacks. (8.5.1)

Yet another bundle of new requirements can be linked
to reviewing and enhancing access control
in user accounts and application and system accounts
.
A couple of requirements that stand out a lot have their focus
on preventing and restricting interactive login
(i.e., logging into system or application accounts as one would user accounts).
Also,
we see a great improvement with the requirements to review access privileges.

  • Limit access of application and system accounts
    to only the systems, applications or processes necessary
    and apply the principle of least privilege. (7.2.5)

  • Review periodically application and system accounts
    and related access privileges. (7.2.5.1)

  • Prevent interactive login and document when it is permitted,
    requiring explicit approval by management,
    usage only for the time necessary,
    confirming user identity before access
    and allowing attribution to this individual user. (8.6.1)

  • Prevent having passwords or passphrases
    for any application and system account
    that can be used for interactive login hard coded in scripts,
    configuration/property files
    or source code. (8.6.2)

  • Review at least once every six months all user accounts
    and related access privileges. (7.2.4)

  • Implement logical separation
    so that, unless authorized,
    the provider cannot access its customers’ environments and vice versa.
    (A1.1.1) (This one is directed at service providers.)

New for incident response and security awareness programs

We relate a bundle of new items
to having stricter incident response programs:

  • Detect, alert and promptly address failures
    of critical security control systems. (10.7.2)

  • Respond fast, restore security functions and implement controls
    to prevent reoccurrence. (10.7.3)

  • Detect, alert and promptly address failures
    of automated audit log review mechanisms and code review tools.
    (A3.3.1) (Directed at entities required by payment brands or acquirers
    to undergo further assessments
    due to, e.g., a history of repeated breaches of account data.)

  • Have procedures of incident response
    for when PAN is stored where it is not expected,
    including finding out where it came from
    and how it got where it is. (12.10.7)

  • Include
    that alerts from a change and tamper-detection mechanism for payment pages
    are monitored and responded to. (12.10.5)

  • Implement secure methods
    for customers to report security incidents and vulnerabilities,
    and address each report. (A1.2.3)
    (This one is directed at service providers.)

  • Perform a targeted risk analysis
    to define the frequency of training for incident response personnel.
    (12.10.4.1)

Promoting the enhancement of vulnerability handling processes
is a notable addition in this version.
Also,
it’s a good progress
that it’s now all entities, not only service providers,
who must manage failures of their critical security control systems
(e.g., network security controls, IDS/IPS, logical access controls).

Lastly, we would like to refer to the new requirements
that we link
to having updated and more complete security awareness programs.
Among them,
we see again the emphasis on preventing successful phishing attacks.

  • Include content about the acceptable use of end-user technologies. (12.6.3.2)

  • Include phishing and other social engineering-related attacks. (12.6.3.1)

  • Review the program at least once every 12 months
    to keep it up-to-date on any new threats or vulnerabilities. (12.6.2)

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*** This is a Security Bloggers Network syndicated blog from Fluid Attacks RSS Feed authored by Jason Chavarría. Read the original post at: https://fluidattacks.com/blog/pci-dss-best-practices-2024/