The Best of Both Worlds: Pairing Tripwire ExpertOps with Technical Account Management
This won’t come as a surprise to anyone who’s spoken to me for more than five minutes, but I am a Doctor Who fan. In fact, “fan” is being kind. I’m hopelessly obsessed with the show to the point that more than one ‘Who’ actor has a restraining order out on me.
The lead character, the Doctor, is an alien from the planet Gallifrey. His fellow Gallifreyans are a super-intelligent race of beings who have unlocked the secrets of space and time travel. But they’re also condescending, believing themselves to be the better of all species. Emotionally, they’re so stunted that Freud could make a nice living psycho-analyzing them. And so the Doctor travels to Earth often, through space and time, learning compassion, becoming the protector of Earth and its people. In other words, he’s got the best of both worlds.
For those of you wondering where I’m going with this, I say, “Shush, I’m making a point.”
Let’s put this aside for a moment and discuss two services that can make life so much easier for Tripwire users. And yes, I realize that was a terrible segue. Just humor me.
Tripwire ExpertOps
Shall we start with ExpertOps? Good, because that’s where I’m starting. At its heart, ExpertOps is a managed service for both cloud-based and on-premises deployments. We manage the health and configuration of your deployment. You get to concentrate on protecting your company. However, this isn’t a take-over. We take the work from you, but we spend time in meetings ensuring the deployment is up to your specifications and that you understand how and why we’ve set things up the way we have. We work for Tripwire. We report to you.
As part of the ExpertOps family, you’ll be assigned a named Managed Services engineer who (Read more...)
*** This is a Security Bloggers Network syndicated blog from The State of Security authored by Christopher Minori. Read the original post at: https://www.tripwire.com/state-of-security/vulnerability-management/pairing-tripwire-expertops-with-technical-account-management-tam/

