Don’t Let These Four Cyberthreats Keep Your Travel Business On The Ground

Welcome to summer 2021. The sun is shining. Travel restrictions are easing. For the first time in quite a while, people are venturing outside their homes and making plans to explore the world.

The past year has been difficult for the travel and hospitality industry, but things are looking up. 74% of travelers surveyed globally plan to take at least one overnight leisure trip in 2021 and 64% plan to take more than two, according to a recent TripAdvisor survey.

Chief among travelers’ concerns are cleaning and hygiene practices, so it’s no surprise that businesses are allocating resources to provide enhanced sanitation. But while organizations and the public are focused on the physical safety of business and personal travel in a post-pandemic world, another threat is looming online.

Digital Transformation Accelerates Your Fraud Risk

Strict lockdowns accelerated digital transformation as people spent more time at home on their devices — and the travel industry was no exception. More than 75% of C-suite executives say the pandemic re-shaped their future and emphasized the urgent need to focus on digitization.

In response to the times, many hotels are expanding digital services, like online check-in and contactless room service for guests who are wary of in-person interactions and accustomed to the convenience of digital transactions.

Digital transformation is invaluable in helping travel and hospitality businesses remain competitive in today’s market. Unfortunately, it also provides an entry point for cybercriminals to strike. And as digital traffic to airlines, hotels, and online travel agencies grows, so do the cyberattacks plaguing the industry.

Four Cyberthreats to Watch Out For

There are four primary cyberthreats to travel and hospitality companies’ web and mobile applications.

Account Takeover

Account takeover (ATO) attacks occur when cybercriminals use stolen credentials to take unauthorized ownership of online accounts on your site. (Read more...)