Cyber attacks that lead to data breaches are becoming increasingly common in all industries, but there are certain types of businesses that are more vulnerable than others. The hospitality industry in particular is one of the most likely industries to be targeted by cybercriminals in addition to retail and finance.

It only makes sense that the travel industry would be such an enticing target for malicious actors. After all, how many industries do you know of that keep copies of full legal names for reservations, correspond with their customers via email for confirmations and store credit card information for months or even years in advance before an upcoming stay? Add this to the fact that cybercrime has risen drastically since the pandemic hit. It’s not hard to see why; 78% of cybersecurity professionals at companies have been taking additional safeguards this year.

In this article, we will discuss the significant risk facing travel businesses today and emphasize the importance of using technologies that remove risks and protect stored sensitive data. We’ll also touch upon what travel companies can do to tighten their cyber-security protocols and assure customers that their information is safe.

Why is the hospitality industry so vulnerable to cyber attacks?

Already hard hit by the coronavirus pandemic, hospitality companies must now deal with the increasing threat of cyber attacks that can hurt their reputation as well as lead to large fines from regulators. To keep up with customer demand, enhance convenience and foster a safer environment, many hotels have embraced technological innovations such as biometrics to speed up check-in processes and avoid the hassle of lost room keys.

Hotels with smart televisions that allow guests to log in to their existing streaming services are becoming more common as well as public Wi-Fi that is free for all to (Read more...)