New Approach to Security Analytics Helps European Retail Agency Scale up Security and Improve Customer Experience for B2B and B2C Brands
REDWOOD CITY, Calif. – Sept. 30, 2019 – Sumo Logic, the leader in continuous intelligence, today announced that digital commerce and omnichannel agency Vaimo has adopted Sumo Logic to provide security analytics for its eCommerce services.
As one of the world’s largest Magento and Adobe Commerce Cloud providers working with more than 450 customer brands, Vaimo helps companies run successful business to business and business to consumer eCommerce sites. Brands using Vaimo to power their eCommerce include Jaguar, Helly Hansen, Jack Daniels and Dyson. With operations across 15 countries, Vaimo uses its own hybrid cloud to deliver services to customers. With more than 1,000 servers distributed worldwide alongside an integration with content delivery network provider Cloudflare, Vaimo required a security analytics platform that could gather all this machine data in one place and make it valuable for the business.
Vaimo uses Sumo Logic to gather metrics and logs across its cloud operations, carry out analytics and detect potential attacks on its infrastructure more efficiently. The security analytics implementation has made it easier for the company to comply with security and compliance regulations such as the European Union’s General Data Protection Regulation (GDPR) and the standards set out by the Payment Card Industry Security Standards Council. With Sumo Logic, Vaimo’s operational security team is more efficient and effective in its activities around data while also improving services for Vaimo’s retail clients too.
“The brands we work with want to know they are secure and that their customers are getting the best possible experience whatever happens. With Sumo Logic, we can meet both these criteria. For example, we can automatically evaluate and track good customer behaviour on our clients’ websites for security – however this also means we can eliminate tools like CAPTCHAs that irritate or get in the way of human customers carrying out their shopping. For brands, this smarter approach to security helps them improve their customer experience too,” commented Wilko Nienhaus, Chief Technology Officer at Vaimo.
“With Sumo Logic, we can capture, aggregate and take action based on analysing raw data from our hybrid cloud infrastructure, which makes it easier for us to see how our applications are performing at scale. For security, our team uses Sumo Logic to automate our analytics processes, significantly reducing the amount of work that was previously manual and making it easier to deliver actionable results. For example, we can apply machine learning-based pattern recognition, flag any deviations from normal activity for investigation, and make it harder for bad actors to disrupt clients,” said Fred Vaurs, Security Officer at Vaimo. “Previously, this would have required laborious work across multiple production applications and combing through individual files; with Sumo Logic, this work is automated and we can deliver value faster for our business, and for our clients.”
James Campanini, General Manager and Vice President EMEA at Sumo Logic, commented: “Retailers are going through digital transformation projects and moving more of their businesses over to online channels to be competitive. This makes them able to serve their customers faster, but it opens them up to risk around security issues or vulnerabilities. Being able to see these issues developing ahead of any attack taking place is essential. Sumo Logic’s unified approach and cloud-native platform make it simpler for companies to automate processes around data collation, understanding and security, keeping businesses secure at scale. Companies need data and security to work hand in hand – Sumo Logic makes this easy.”
Sumo Logic works with Vaimo’s security operations teams at present, but the role for Sumo Logic is expanding within Vaimo over time as more teams see the potential around analytics for their use cases. For example, Vaimo can now support expanding to additional public cloud platforms for scalability with the same security and analytics frameworks.
About Sumo Logic
Sumo Logic is a secure, cloud-native, Continuous Intelligence Platform for DevSecOps delivering real-time, continuous intelligence from structured, semi-structured and unstructured data across the entire application lifecycle and stack. More than 2,000 customers around the globe rely on Sumo Logic for the intelligence to build, run and secure their modern applications and cloud infrastructures. Only Sumo Logic delivers its platform based on a true, multi-tenant, SaaS architecture, enabling digital businesses to thrive in the Intelligence Economy.
Founded in 2010, Sumo Logic is a privately held company based in Redwood City, Calif. and is backed by Accel Partners, Battery Ventures, DFJ Growth, Franklin Templeton, Greylock Partners, IVP, Sapphire Ventures, Sequoia Capital, Sutter Hill Ventures and Tiger Global Management. For more information, visit www.sumologic.com.