Bots in the Boardroom

This year, 82% of Radware’s C-Suite Perspectives survey respondents reported a focus on automation compared to 71% who indicated the same response in 2018. What’s driving the need for increased automation in cybersecurity solutions?

The increasing threat posed by next-generation malicious bots that mimic human behavior.

Vulnerabilities Abound

Almost half of all executives believed that their websites were extremely or likely prone to attacks. More than one-quarter of the respondents reported that their mobile applications were attacked on a daily or more frequent basis.

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Websites and mobile apps are the digital tools that customers use to interact with companies. About half of the respondents indicated that the impact of attacks on their company’s website was stolen accounts, unauthorized access or content scraping. Two in five said that the attacks were launched by both humans and bots, while one-third credited humans only for the attacks.

Executives in AMER were more likely than those in other regions to say that their sites were extremely prone to attacks.

The Impacts of Bots on Business

Most respondents said that they have discussed the impact of bots on business operations at the executive level. Rankings of how frequently items regarding bots were discussed at the executive level vary by vertical.

Half of the executives acknowledged that bot attacks were a risk but were confident that their staff was managing the threat. Despite this confidence, the market for bot management solutions is still small and emerging, and is expected to experience a compound annual growth rate of 36.7% from 2017 to 2022, according to Frost and Sullivan.

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Two in five said that they relied on bots to accelerate business processes and information sharing. An equal number of respondents complained about how bots influence the metrics of their business unit. AMER executives were more likely than those in APAC to say that bots are cost-effective.