CompTIA A+ 220-1002

Introduction

The CompTIA A+ certification exam with exam code 220-1002 is a part of CompTIA’s new A+ core series (Core 1 and Core 2). This core series was released on January 15th, 2019 and is designed specifically for IT technicians who are interested in IT operational roles and technical support such as troubleshooting and solving IT problems.

Taking and passing the CompTIA A+ exam shows candidates capable of mastering the nine skills listed below:

1. Hardware: A+ certified candidates will be able to identify, use and connect hardware components and devices
2. Hardware and Network Troubleshooting: A+ candidates can troubleshoot network devices and issues associated with them
3. Networking: He/she will be able to thoroughly understand types of connections and networks including Wi-Fi, SOHO and TCP/IP
4. Software Troubleshooting: A+ technicians can troubleshoot mobile devices and PC issues
5. Windows Operating systems: Certified technicians can install and support Windows operating systems, including a command line and client support
6. Security: Technicians can identify and protect in the face of security vulnerabilities in devices and their network connections
7. Mobile Devices: They will be able to install and configure mobile devices
8. Other Operating Systems and Technologies: They can handle other OSes such as Mobile OS, Linux and Mac OS
9. Operational Procedures: Operational procedures require A+ professionals to follow best practices for environmental impacts, safety and communication

The IT technician or computer support specialist is one of the leading roles in the IT industry. Various employers hire computer support specialists who are well-trained or properly certified. According to the U.S. Bureau of Labor Statistics, the employment of computer support specialists will grow 12% between 2014 and 2024.

In addition to computer support specialists, A+ credential also supports some other roles including Help Desk Tier 2 Support, Desktop Support Analyst and Field Service Technician. Furthermore, A+ job roles are (Read more...)