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availability management

Figure 1

How ITIL Can Improve Information Security

| | availability management, configuration management, Financial Management, incident management, Information Security, Instructions, IT Organization, IT services, ITIL, OLA, Operational, policies, problem management, procedures, processes, Release Management, Risk Analysis, security, Service Level Management, SLA, Strategic, Tactical
By: Steven Weil Introduction ITIL - the Information Technology Infrastructure Library - is a set of best practices and guidelines that define an integrated, process-based approach for managing information technology services. ITIL ...
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