Analytics Plus
6 ways to use analytics to deliver an exceptional end-user experience: Part 2
Welcome to the second part of our three-part blog series on leveraging analytics to deliver an exceptional end-user experience. In the last part, we discussed two key points: how to gauge the ...
6 ways to use analytics to deliver an exceptional end-user experience: Part 1
The rules of customer engagement have changed drastically in the last decade, not only for direct customer-facing roles but also for internal customer-facing roles such as technical service team staff, NOC admins, ...
Leverage AI and predictive analysis to cut costs and eliminate downtime
With the promise of unprecedented potential, artificial intelligence (AI) and predictive analytics have permeated into every field of business. Due to their ability to help retail staff serve customers better, personalize video recommendations ...
Analíticas: La importancia de medir su trabajo
Las analíticas, la interpretación de los datos y el uso de estos para la generación de estrategias, son elementos fundamentales para las empresas en la actualidad. Se calcula que las analíticas y ...
Build a resilient cybersecurity framework by transforming your IT team into a security team
More organizations than ever before have shifted to a hybrid work culture to reduce the impact of COVID-19. This unprecedented change has not only given rise to new security challenges, but has ...
