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Is your contact centre struggling with the burden of PCI compliance? Sycurio has the solution…
The New Protecting Telephone-Based Payment Card Data Guidance
By Wayne Murphy, Senior Security Consultant, Sec-1 Ltd. This week saw the eagerly awaited update to... The post The New Protecting Telephone-Based Payment Card Data Guidance appeared first on Semafone ...
Let’s Get Physical: How to Comply with the PCI DSS’ Physical Security Requirements
When you think of a data breach, odds are that notions of a hacker deviously tapping... The post Let’s Get Physical: How to Comply with the PCI DSS’ Physical Security Requirements appeared ...
The PCI DSS SAQ & You: Putting the Self in Self-Assessment Questionnaire
The Payment Card Industry Data Security Standard’s (PCI DSS) self-assessment questionnaires (SAQ) are validation tools intended... The post The PCI DSS SAQ & You: Putting the Self in Self-Assessment Questionnaire appeared first ...
A Guide to GDPR Compliant Call Recordings
As if call and contact centers didn’t have enough regulations to worry about already, the European... The post A Guide to GDPR Compliant Call Recordings appeared first on Semafone ...
What is PCI DSS Compliance and Why Does It Matter?
If you’re a merchant taking credit card payments, chances are high that you’ve heard of the... The post What is PCI DSS Compliance and Why Does It Matter? appeared first on Semafone ...
Latest PCI DSS 3.2 Requirements for Service Providers Push Common Sense Security
The Payment Card Industry Data Security Standard (PCI DSS) is a living set of requirements, and... The post Latest PCI DSS 3.2 Requirements for Service Providers Push Common Sense Security appeared first ...
Semafone Opens Australian Office to Support Global Contact Center Customers
The company’s second customer support hub, Canberra enables more efficient around-the-clock customer service and support while... The post Semafone Opens Australian Office to Support Global Contact Center Customers appeared first on Semafone ...
Semafone’s Work with RNIB Recognized by Emerging Payments Awards and Security Excellence Awards
Guildford, UK, 15 October 2018 – Semafone ® has secured a silver award in the Emerging... The post Semafone’s Work with RNIB Recognized by Emerging Payments Awards and Security Excellence Awards appeared ...
Understand PCI DSS Compensating Controls While Working with Your QSA
In a recent blog, we discussed the evolution of the Payment Card Industry Data Security Standards... The post Understand PCI DSS Compensating Controls While Working with Your QSA appeared first on Semafone ...
How to Train Call & Contact Centers for PCI DSS Compliance
In the realm of call and contact centers, and by extension, customer service departments, there are... The post How to Train Call & Contact Centers for PCI DSS Compliance appeared first on ...