NICE inContact Interactions EMEA 2019 in review
PCI Pal was pleased to be part of NICE inContact Interactions EMEA 2019 last week, the first event of its kind in the United Kingdom. InContact took over the impressive Cineworld complex at London’s O2 Arena on June 4-5, where PCI Pal was pleased to exhibit, join in on the ... Read More
PCI Pal announced as 2019 Cyber Security Awards finalist
PCI Pal, the secure payments provider to contact centres, is pleased to announce it has been selected as finalists in the Innovative Product of the Year- Cloud Based category of the 2019 Cyber Security Awards. The post PCI Pal announced as 2019 Cyber Security Awards finalist appeared first on PCI ... Read More
ITproportal feature: How penetration testing can help secure your company’s infrastructure
Infrastructure security is a top priority for all IT managers. Organisations must be proactive in locating network vulnerabilities and resolving them, in order to prevent attacks that can cause system downtime, data loss, and damaged reputations. Penetration testing is an IT infrastructure security evaluation methodology that involves ethical hackers scaling ... Read More
The latest: March event roundup
March has been a busy month for events for our teams in the UK and US. Here’s a recap of two key exhibitions on either side of the Atlantic. On March 18th, our North America team spent the week in Orlando, FL at Enterprise Connect with some of our key ... Read More
PCI Pal discusses how consumer demand is driving PCI compliance at Call & Contact Centre Expo 2019
27-28 March 2019 – London Excel, Stand 480 PCI Pal, the specialist provider of secure payment solutions for contact centres, will be discussing the findings of a UK and US survey into customer service preferences and payment security trends at this year’s Call & Contact Centre Expo 2019. Tony Smith, ... Read More
SixPackAbs: Building customers’ trust with PCI DSS compliance
If you were to ask a room of people what the key benefits are to a business for being PCI compliant, many would assume that the most obvious answer is to handle cardholder-not-present payments securely. While that is of course correct, it isn’t always the primary reason cited by CTOs ... Read More
UK consumers more likely than US to change spending habits following data breaches
44% of Americans are reportedly victims of security breaches compared to 38% of Brits 26% of Brits won’t spend with brands they don’t trust to handle data compared to just 18% of Americans Retail and travel industries top the least trusted list on both sides of the Atlantic The consequences ... Read More
Finance Digest feature: Payment card security looking ahead 2019
PCI Pal’s CTO, Geoff Forsyth, features in Finance Digest Magazine. Read the full feature here. PCI Pal’s Geoff Forsyth takes a look at how businesses will respond to growing security threats in 2019, using technology to secure their contact centre and protect customer payment data. Over the last 12 months, ... Read More
TotalRetail feature: When it comes to security, US consumers put their money where their trust is
PCI Pal CEO, James Barham, has featured in TotalRetail magazine, read full article here The growing scale and negative impact of data breaches have changed how U.S. consumers view cybercrime, especially as it relates to brands. Traditionally, consumers turned a blind eye to companies that were affected by a data ... Read More
The Future of the Contact Centre
On Wednesday February 13th, our EMEA team attended The Future of the Contact Centre conference in London. The annual event brings together those operating and running contact centres and their supply chain for insight into the latest trends, developments and technology surrounding the contact centre space, as presented by experts ... Read More
