ITIL, the Change Management Process and Tripwire Enterprise
When I speak with clients about their approach to managing their IT services, many organisations mention ITIL practices as a cornerstone to their approach. This is hardly surprising since the ITIL framework describes a sensible methodology for IT management, looking at the use of technology through the lens of what ... Read More
Stop Working in Silos: Integrating with APIs
It’s easy to be overwhelmed by the quantity of three-letter acronyms when you’re working with software and technology, but there’s three letters that are becoming increasingly more important in the world of software: API. “Application Programming Interface” sounds like it’s going to be an ominously complicated topic, but it’s a ... Read More
