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How the Crypto Challenge as Action Helped a Major Airline Reduce False Positives While Protecting the Customer Experience

Challenges of Bot Detection: Keeping Defenses High Without Triggering False Positives Identifying bots is important and complicated work. Keeping up with ever-changing bot technologies and attack strategies requires deep knowledge and continuous threat research. The outbreak of the COVID-19 pandemic -- already threatening to throw everything off track -- hasn't ... Read More

Cyberattacks Evolve as the Hospitality and Travel Industry Adapts

While the world fights against the COVID-19 pandemic, cybercriminals are out in full force with a multitude of scams designed to take advantage of the confusion and panic. COVID-19 has -- by necessity -- made us all more comfortable working, playing, and buying online ... Read More

The Changing Face of Loyalty Programs Amid and Post-COVID-19

| | retail, Retail & Commerce
COVID-19 has undoubtedly prompted the Hospitality and Travel industry into a new era of customer loyalty. Currently, "shelter in place" or similar nonessential travel bans are instituted by many countries and companies across the world. Once travel restrictions are lifted, there will be a transition period where travel will be ... Read More