Bot Management: 3 Critical Capabilities Your Vendor Must Deliver

Earlier this year, Forrester Research released their evaluation of the top solutions in bot management in The Forrester New Wave^TM: Bot Management, Q1 2020 report, in which PerimeterX was named a Leader. Using insights from the report from Forrester, a leading independent research firm, we believe that certain bot mitigation practices are more effective than others.

The Forrester report discusses how “Sophisticated bots can mimic [human] behaviors, evade basic captcha challenges, and even hijack a real customer’s browser and tokens. To combat these most sophisticated bots, security pros need a bot management tool that can layer detection methods such as statistical analysis of user behavior, collect biometrics to detect anomalies, and continuously update reputational scoring. A bot management vendor’s threat research team will keep abreast of new bot trends and feed that data to the development team and to the market.”

The report also says, “The top bot management tools combine extensive signal collection with deep analysis to detect simple and sophisticated attacks.” Both good and malicious bots are continually increasing in complexity, and the business risks from automated threats are on the rise. According to industry bot data aggregated by the PerimeterX team, legitimate bots constitute 16.75% of overall site traffic, while malicious bots account for 36.17% of site traffic. These threats abuse the business logic embedded in typical web application architecture, and website owners must take note. Businesses can only properly address automated threats with a robust and holistic application security solution—one that is unscalable if handled strictly in-house.

Top bot management solutions are defined by advanced capabilities that can help companies block sophisticated bots and free up their time so they can focus on growing their digital businesses. These capabilities include high accuracy, low latency and a multi-channel approach to application (Read more...)