What are the right tools for a remote workforce? For IT admins quickly shifting their organizations out of their offices, it’s a critical question.
Although there’s a near-infinite number of tools that support remote work, we’ll try to narrow the scope to three key areas:
- Collaboration solutions
- Access management solutions
- Security solutions
These areas are critical to help IT admins enable and secure their workforce, from wherever they now do their work.
Collaboration Solutions for IT Admins
First up, we’ll explore collaboration solutions. This is an incredibly broad category, so we’ll focus on a few specific areas:
- Productivity suites: Organizations benefit from these all-in-one solutions — like G SuiteTM and Office 365TM — that include email, document editors, calendars, and more. Via productivity suites, remote teams can edit shared documents, schedule meetings, and show their availability throughout the week. Google recommends that remote teams hold daily meetings, with their faces visible, to stay up-to-date on one another’s work and avoid the isolation that some feel when working from home.
- Project tracking: Project tracking software can help teams align on their initiatives and set and meet deadlines for individual projects. Project management system Monday.com, for example, recommends that organizations encourage virtual employees to develop accountability, collaboration, and engagement (ACE) traits, and they can do that by sharing projects, status updates, and deadlines. For developers, Atlassian tools are often used to track and manage projects.
- Video/audio conferencing: As mentioned above, organizations recommend that during this period of remote work and stay-at-home orders around the world, teams hold virtual face-to-face meetings regularly. Organizations can also migrate to cloud phone systems for calls with customers and other external calls to maintain company phone numbers without the associated hardware.
- Chat/messenger: Organizations can share announcements, groups messages, direct messages, and even emoji. Instant messaging platform SlackTM, for example, recommends using a group chat for administrators and managers to post important announcements, and that’s read-only for the rest of the office. We’ve also written about how IT (Read more...)
*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by Cassa Niedringhaus. Read the original post at: https://jumpcloud.com/blog/it-tools-remote-workforce