How to Enable ChatOps With JumpCloud and Workato
Scaling at a hypergrowth company requires that processes become automated to support the influx of new employees and initiatives. In cloud companies where employees and devices are highly fluid, processes across IT and People Operations should be as efficient and secure as possible, especially during rapid growth. Because these workflows often span multiple apps including cloud directories like JumpCloud, human resource information systems (HRIS), and chat consoles, many hypergrowth companies turn to intelligent automation to help create an infrastructure for scaling those processes.
Oftentimes, as companies grow, an unfortunate side effect can be that their IT systems work independently. There can be a lot of double data entry, increasing the likelihood of human error and stalling productivity. An automation platform can solve these issues by integrating multiple systems quickly and enabling workflows that allow IT and People Ops to perform needed processes in critical systems without ever having to leave their chat consoles like Slack or Google Hangouts. If you’re looking to build a ChatOps culture, companies like Grab, Asia’s hottest startup offering ride sharing, food delivery and digital payment solutions via mobile app, have turned to Workato to bring their IT business goals to reality.
“When we researched automation and integration platforms, Workato was the only one that stood out because it could deeply integrate with Slack,” said Shawn Song, Senior Manager of IT Systems at Grab. “We also wanted a tool that could make our ideas happen quickly and save us time overall,” he added.
How Grab Built IT Automations That Scale With ChatOps
To bring a lot of their systems together with agile integrations, Grab’s first order of business was to streamline several key IT workflows using JumpCloud, Slack, and Workato. Now, the IT team can simply type a command to Workbot, Workato’s Slack bot, and carry out different workflow automations between Slack and JumpCloud.
The solution accomplishes 3 key things:
- Increases Security
- Decreases manual work, saving time and reducing human error
- Creates a robust ChatOps solution for IT work
Streamlining Secure User Controls with JumpCloud and Workbot
Grab uses JumpCloud for (Read more...)
*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by JumpCloud. Read the original post at: https://jumpcloud.com/blog/enable-chatops-automation-jumpcloud-workato
