The video above is a webinar led by JumpCloud’s IT team that tells the story of how they guided our company through the sudden transition to entirely remote work in response to the global COVID-19 pandemic.
Below we have also presented this webinar in written form. Feel free to submit any additional questions you have that may have been left unanswered.
Who We Are and What We Do
Ryan: Hello everyone and welcome to our little chat about how JumpCloud® transitioned from an in-office work model to a work from home (WFH) model in a very short period of time. I’m Ryan Bacon. I’m the IT Support Engineer for JumpCloud, and joining me is Noah Rosen, he’s the IT Support Technician at JumpCloud. Together we are the internal IT team.
What’s This All About?
Ryan: With the COVID-19 pandemic and with everybody taking precautions and doing their best to flatten the curve, a lot of organizations (including JumpCloud) have seen the need to transition to a WFH model for social distancing to help slow the spread of this pandemic.
As the IT team of JumpCloud, we would like to share our experiences with other people in the IT industry to show what we did, what helped us, and what challenges we had. We’re doing this because we know there are a number of organizations who have either rarely or never had their employees work remotely and we’re just doing what we can to help. There’s a lot of information out there, some good some bad, and it’s our hope to add to that good and helpful information.
Noah: Yeah, we’re trying to cut down on the chaos of an immediate switch to working from home, not a gradual switch. For a lot of companies like ours, it was literally days. One day we were told, “Yep, we might go to WFH model,” and the day after that everyone’s working from home.
Ryan: Exactly. And that leads into our timeline.
The Timeline
Ryan: On March (Read more...)
*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by Kayla Coco-Stotts. Read the original post at: https://jumpcloud.com/blog/going-remote-transitioning-to-at-home

