MSP Perspective: JumpCloud® or Active Directory®

MSP Perspective: JumpCloud® or Active Directory®With the shifting IT landscape, MSPs are thinking through the best way to navigate their clients’ and their own businesses through the change. One area of interest is identity and access management (IAM), and MSPs are wondering if there’s actually a suitable cloud directory they can migrate their clients to, or if they should just continue using Active Directory®.

As a foundational element of every IT network, MSPs are looking to make the best decision for their clients and their business. So, which is better for IAM from an MSP Perspective: JumpCloud® or Active Directory®?

First, Why Identity Management?

Why is Identity management important for MSPsBefore diving into which solution is better—which obviously depends upon the client’s needs and the MSP’s expertise—we should discuss why MSPs should focus on identity management in the first place. In today’s IT environment, control over user access is one of the top priorities. User access applies to far more than just security, as IT is now seen as an enabler to growing companies. Increasing productivity for an organization’s workers is critical, and IT is charged with making that happen. And, the core mechanism that IT has to do that efficiently is through a directory service.

Historically, MSPs have leveraged a great deal of Microsoft® technology as their IT management tools infrastructure—largely because Microsoft Windows®-based systems and applications were at the core of their clients’ networks. The result was that Active Directory was most often the directory services implementation of choice. MSPs would deploy the identity provider on-prem on a Windows Server that likely served other purposes as well. For many Windows-focused organizations, this IAM setup worked well.

Challenged by the Cloud

Identity management from the cloud for MSPsThe challenges started to stack up as client organizations began requesting macOS® support, G Suite, AWS®, more cost-effective file servers (e.g. NAS appliances, Samba), WiFi networks, and much more. MSPs were then on the hook to help their clients take advantage of new, innovative technology, but their technology stack would hold them back. Managing non-Windows IT resources became a challenge for MSPs running AD at their client’s (Read more...)

*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by George Lattimore. Read the original post at:

George Lattimore

George Lattimore

George is a writer at JumpCloud, a central source for authenticating, authorizing, and managing your IT infrastructure through the cloud. With a degree in Marketing and a graduate degree in progress in Public Communications and Technology, George enjoys learning how the IT landscape is adapting to a diversified field of technology.

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