Introduction to System Management

With the IT landscape continuing to shift to mixed-platform environments, IT admins and managed service providers (MSPs) are struggling with how to manage the Windows®, macOS®, and Linux® systems they find in their environments. Thankfully, for those in this pinch, there is a modern approach to system management aimed at solving these complex issues. In this article, we’ll provide an introduction to system management for the modern enterprise.

Overview of Systems in IT Environments Today

The simple fact is that there aren’t many IT environments that are homogenous, Windows-only environments any longer. Those days have come to pass. Now, virtually every organization on the planet contains some mix of Windows, Mac®, and Linux machines. Each operating system has its appeal to different users, departments, and use cases, so it is foolish to try and box out any of them for the sole reason of not being able to manage them. For example, with the rise of the Apple® macOS platform and Linux servers at Amazon Web Services® (AWS®), most organizations are likely to experience difficulty when it comes to managing and controlling these systems with Active Directory.

How Did We Get Here?

ConfigMgr Microsoft ADThe traditional approach to system management has been Microsoft® Active®Directory®. When IT environments were primarily Windows-based, Microsoft was able to provide excellent system management tools such as System Management Server (SMS), now called System Center Configuration Manager (SCCM) or ConfigMgr. But, each of these solutions was designed and optimized for the Windows platform, which wasn’t unusual for a Microsoft® product. When these system management tools were paired with Active Directory® to manage users, most IT organizations were able to effectively manage their all-Windows network. The key here is it worked best with an all-Windows network.

The Intersection Between User and Admin Needs

As end users started to demand Macs and the data center shifted to AWS and Linux servers, it was becoming painfully clear that the combination of legacy Microsoft IT management tools (SCCM) and Active Directory was breaking (Read more...)

*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by Ryan Squires. Read the original post at: https://jumpcloud.com/blog/system-management-intro/