How Can We Improve Trust in Technology?

Who do you trust online?

That question may be the No. 1 litmus test for governments, companies, social media interactions, politicians, traditional news media, global websites and the people who use technology over the next decade.

Allow me to explain one perspective on this trust question with an example from this past week.

It was Tuesday morning, Jan. 29, 2019, and I was wrapping up my morning tour of reading intriguing LinkedIn posts. One summary of takeaways from the World Economic Forum (WEF) in Davos, Switzerland, grabbed my attention. You can read that well-written, intriguing post here, which is titled: “My three takeaways from Davos” by Stefan Oschmann, who is chairman of the executive board and CEO at Merck Group. 

I really liked Mr. Oschmann’s three key takeaways:

1) Let’s be positive — There are many problems in the world to worry about, but …

2) Data is driving the change — “The key drivers are artificial intelligence, the ever-increasing availability of data and the decreasing costs of technology. …”

3)  We need to build trust in science and tech — “… As business leaders, we must put great effort into demonstrating why and how our work benefits society and act of the basis of firm values. …”

He ended with these words: “Now I’m interested in your thoughts. Do you agree with me or do you have a different view? In general: Which topics are most important to you?”

I decided to take advantage of the offer made by the Chairman and CEO of Merck Group. I wrote my viewpoints in the LinkedIn comments box.

But to my surprise, my comments quickly disappeared. Evidently, someone at Merck (I seriously doubt it was the CEO author, but more likely some social media person or maybe (Read more...)

*** This is a Security Bloggers Network syndicated blog from Lohrmann on Cybersecurity authored by Lohrmann on Cybersecurity. Read the original post at: http://www.govtech.com/blogs/lohrmann-on-cybersecurity/how-can-we-improve-trust-in-technology.html