With technical talent at a premium and cloud resources in high demand, organizations at large are turning to MSPs for their IT support needs. Around 47% of CIOs in 2018 reported that at least 30% of their IT is being provided by external service providers. The business relationship with SMBs in particular only continues to grow stronger as MSPs enable immediate efficiency gains for scaling with cloud infrastructure. Without a cloud IAM solution in place, however, SMBs miss out on important competitive advantages, enabling clients with the best technology, cost savings, and leave themselves vulnerable to cyber attacks. Let’s take a closer look at the role cloud IAM for MSPs serves in delivering value to cloud-forward clients.
Bullish Market for Progressive MSPs
First of all, what are the major factors driving the managed services market today? According to this 2018 report, the main driving factors are, “Increasing dependence of organizations on IT assets to boost their business productivity and the need for specialized managed service providers who can offer cloud-based managed services.” Without a doubt, the managed services market is rapidly expanding from cloud enablement, and is expected to grow from $180.5 billion in 2018 to $282 billion by 2023.
Much like the impact of the cloud itself, overstating the importance of identity and access management (IAM) for MSPs in particular is difficult to do. Regardless of whether their client environments are 100% cloud-based, mostly on-prem, or some kind of a hybrid, IAM exists at the center of every organization’s infrastructure. In turn, innovative MSPs are positioning cloud IAM at the center of their product offering, and selling the opportunity to migrate clients to the cloud.
Changing the Oil
From the intersection of productivity and security, IAM solutions connect the dots between core IT functions and the end user’s workflow. Onboarding and offboarding users, connecting them to their cloud-based and on-prem IT resources, helping manage their systems at large—cloud IAM is really the oil for the business engine. And, as you probably know, running an efficient and secure network simply isn’t possible without these core (Read more...)