Managed Service Providers (MSPs) are wondering if there is a multi-tenant version of Active Directory® (AD) that they could leverage to simplify their day-to-day work lives. Unfortunately for them, however, Microsoft® did not build Active Directory for the modern multi-tenant style needs that MSPs have today.
Why Multi-Tenant Active Directory?
The reason that MSPs are looking for a multi-tenant identity provider (IdP) to support their business, and ultimately their clients, is that MSPs are spread razor thin. With decentralized Active Directory® instances all over town, and sometimes even across the globe, MSPs find that a lot of their time is spent attending to unique problems physically. If they could centralize their customer’s identity provider and access it remotely, they could save a lot of time and money.
But, before diving into the ideal multi-tenant identity management solution, it is important to take a quick step back and understand the core needs of the space. MSPs have become more critical than ever because they are managing the IT networks of millions of small-to-medium-sized businesses (SMBs). With this sort of workload, MSPs are looking for next generation IT management tools that will enable them to manage client networks efficiently, cost-effectively, and of course remotely. Without cloud-based, multi-tenant solutions, the task of tightly controlling clients’ networks can be quite difficult. Which brings us back to Active Directory.
Active Directory Limitations
The main issue confronting MSPs stems from the fact that Active Directory (the most widely used legacy IdP), is an on-prem solution tailored for Windows®-based resources. To contrast, organizations are beginning to leverage cloud solutions (AWS®, Google Compute Engine™, Box™), web applications (Slack, GitHub, Salesforce®), and non-Windows systems like macOS® and Linux®. As a result, Microsoft has struggled to manage these solutions. Further, AD’s lack of cloud-based, multi-tenant support makes it even more difficult and costly for MSPs to manage their clients’ infrastructures. So, what is an MSP to do?
Look to the Cloud
*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by Ryan Squires. Read the original post at: https://jumpcloud.com/blog/multi-tenant-active-directory/