The Sucuri team is excited to announce that we have been recognized as a December 2018 Gartner Peer Insights Customers’ Choice for the Sucuri Firewall. Our team takes great pride in this distinction, as customer feedback continues to shape our products and services.
In its announcement, Gartner explains,
“The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.”
To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.
For this distinction, a vendor must have a minimum of 50 published reviews with an average overall rating of 4.2 stars or higher. Sucuri received 223 reviews and a 4.6 star rating for the Web Application Firewalls (WAF) category*. Thank you to all of our amazing customers for their support!
Here are some excerpts from customers that contributed to the distinction:
“Provides Excellent Technical Support”
Whenever I require tech support, Sucuri always provides excellent support! Many times they go even beyond what I initially requested, to provide complete support on the technical issue involved. Even when tech support isn’t required, I am very pleased with the website security that Sucuri provides.
“A strong defense of the site from attacks”
Our company has long been concerned about the security of our site. We tried many different programs and tried to find the most reliable solution. The issue of site security is very serious and priority. We decided to try Sucuri and were very pleased with the result. This is a powerful service that monitors the site from the server side and monitors the appearance of any malicious code, changes in files, changes in content, and tells you if something is discovered.
“I’d be lost without Sucuri”
Sucuri is the greatest! Specifically, the website firewall is incredibly useful. My client mainly uses it to block international traffic. As a domestic business, they don’t need or want international visitors, and this also helps any spam/bot traffic originating from foreign IPs. The setup is pretty easy – a little more difficult if you have multiple domains and hosts. Sucuri did most of the legwork on it. It’s also a nice solution for a quick cache, if your build or CMS doesn’t allow for that. The Sucuri team is super responsive and helpful. Cannot say enough good things about them.
Read more reviews for Sucuri on Gartner Peer Insights.
Gartner Peer Insights for Web Application Firewalls (WAF)
Everyone at Sucuri is deeply proud to be named a December 2018 Customers’ Choice for Web Application Firewalls (WAF).
To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit the Customers’ Choice announcement.
When it comes to customer satisfaction, we do our best to exceed your expectations.
To all of our customers who submitted reviews, thank you! These reviews help our products and future customers, and we look forward to building on the experience that earned us this distinction.
If you have a story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.
*Ratings and reviews are current as of December 18, 2018
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
*** This is a Security Bloggers Network syndicated blog from Sucuri Blog authored by Alycia Mitchell. Read the original post at: https://blog.sucuri.net/2018/12/sucuri-named-gartner-customer-choice-waf.html