A major part of a managed service provider’s (MSP) role is to run and manage their clients’ networks. As a result, MSPs must make a very important decision: what are the best tools to use in order to operate and manage client networks? A key part of that decision is determining how to connect users to the IT resources they need, a task traditionally achieved by using a domain controller. The traditional domain controller, however, struggles to connect with modern cloud resources. For today’s IT networks, consider managing your clients’ networks with a cloud domain controller instead.
Domain Controller Considerations
There are two critical functions for MSPs to evaluate when considering their domain controller. The first is whether an identity management platform can connect their client’s users to the IT resources they need. This consideration also raises the question of what resources clients choose to use. An ideal domain controller should connect to resources regardless of platform, protocol, provider, and location. The second deciding factor is whether the IAM solution can be managed from one pane of glass in a multi-tenant fashion from the cloud. Such a feature ensures that MSPs can be highly efficient, avoiding lost time spent on truck rolls between clients.
MSP Domain Controllers: A History
Traditionally, MSPs have leveraged Microsoft® Active Directory® through the on-prem Windows® Server platform to serve as their identity provider and domain controller. For Windows-based environments, the solution worked well. End users could login to their machine, and then be granted access to other Windows on-prem resources almost instantly.
All good things come to an end, and Active Directory’s hold on the market is no different. The IT landscape has shifted to the cloud. Non-Windows resources such as G Suite™, AWS®, web applications, Mac®/Linux® systems, and more hit the marketplace. Windows-focused and grounded on-prem, the legacy AD domain controller approach started to break down in the face of the cloud. On top of that, AD’s on-prem nature added another challenge for MSPs: they didn’t want to have to send their technicians out to each (Read more...)
*** This is a Security Bloggers Network syndicated blog from Blog – JumpCloud authored by Zach DeMeyer. Read the original post at: https://jumpcloud.com/blog/cloud-domain-controller-client-network/